topic IX6820 lights flashing continuously in Desktop Inkjet Printers

IX6820 lights flashing continuously

luanne50 — Sun, 15 Nov 2020 16:09:55 GMT

tried unplugging. No change. Lights continue to flash white then yellow. Any suggestions or did it just die?

Re: IX6820 lights flashing continuously

shadowsports — Mon, 16 Nov 2020 14:39:51 GMT

Greetings,

Not sure if this will help, but you may take a look.

https://ugp01.c-ij.com/ij/webmanual/Manual/S/iX6800%20series/EN/UG/ug_trouble0300.html

Re: IX6820 lights flashing continuously

luanne50 — Mon, 16 Nov 2020 15:43:03 GMT

thanks fo r reviewing this. I did actually turn to manual . Error code I got was 6900. and the answer is - contact Canon Support. this is why I think it is dead internally.

Re: IX6820 lights flashing continuously

Patrick — Wed, 16 Dec 2020 13:58:24 GMT

Hi luanne50,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com