topic Having trouble with my Pixma mx870 printer in Desktop Inkjet Printers

Having trouble with my Pixma mx870 printer

Crissy0430 — Fri, 22 Jan 2021 01:56:50 GMT

Im trying to print somthing but my computer cant connect to my pixma870 printer it has a support code saying 300 the printer erly connected to your computer. I checked the wifi on my printer its ok but i dont know why it dont print. I called the tech support they said they dont support my printer no more. Im so mad coz how come canon cant help a customer even my printer model is not that old. Canon should still support it now i dont know what to do i have school documents that i have to print and indont have money to buy a new one pls. Help

Re: Having trouble with my Pixma mx870 printer

rs-eos — Fri, 22 Jan 2021 13:51:35 GMT

I understand your frustration, though the printer appears to have come out in 2010. Very few companies will support electronics that old.

I couldn't find anything regarding error code 300 at this Support Link (you can search for error codes there). Perhaps check out the troubleshooting section in the manual for any tips.

Re: Having trouble with my Pixma mx870 printer

RoofersToofers — Thu, 10 Jun 2021 20:21:02 GMT

I am having the same issue. When I uninstall the printer from my computer and go to re-add, the printer doesn't even show up. The printer says it's connected to the access point, so the issue seems to be that it just won't connect to my computer. Help.