https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/my-printer-keeps-saying-it-is-offline-when-i-have-everything/m-p/15449#M1217 <P>Hi jsandra313,<BR /><BR />To best determine what may be occurring, please let us know the model of the printer you are using, as well as the version of Windows or Mac in use.&nbsp; We can definitely check into a few things, but the operating system will be needed to ensure the most accurate information is provided!&nbsp; Thanks so much, and we look forward to hearing back from you!<BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">If this is a time-sensitive matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" rel="nofollow"><U><FONT color="#0000ff"><FONT color="#0000ff">Contact Us.</FONT></FONT></U></A></FONT></P> Mon, 25 Feb 2013 16:21:53 GMT Jason 2013-02-25T16:21:53Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/my-printer-keeps-saying-it-is-offline-when-i-have-everything/m-p/15439#M1216 Mon, 25 Feb 2013 15:50:56 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/my-printer-keeps-saying-it-is-offline-when-i-have-everything/m-p/15439#M1216 jsandra313 2013-02-25T15:50:56Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/my-printer-keeps-saying-it-is-offline-when-i-have-everything/m-p/15449#M1217 <P>Hi jsandra313,<BR /><BR />To best determine what may be occurring, please let us know the model of the printer you are using, as well as the version of Windows or Mac in use.&nbsp; We can definitely check into a few things, but the operating system will be needed to ensure the most accurate information is provided!&nbsp; Thanks so much, and we look forward to hearing back from you!<BR /><BR /><FONT face="arial,helvetica,sans-serif" size="2">If this is a time-sensitive matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" rel="nofollow"><U><FONT color="#0000ff"><FONT color="#0000ff">Contact Us.</FONT></FONT></U></A></FONT></P> Mon, 25 Feb 2013 16:21:53 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/my-printer-keeps-saying-it-is-offline-when-i-have-everything/m-p/15449#M1217 Jason 2013-02-25T16:21:53Z