https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146361#M11995 <P>Thanks, I was able to scan with ImageCapture. &nbsp;Wish I knew what was wrong with the Utility. &nbsp;I appreciate your help.</P><P>&nbsp;</P> Fri, 17 Jul 2015 02:23:07 GMT gibsond1 2015-07-17T02:23:07Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146300#M11991 <P>When I try to scan, I get the message that the driver is not present and I should reinstall the software and try again. &nbsp;I have downloaded and installed the driver several times but I still get the same message. &nbsp;What am I doing wrong? &nbsp;I've never had trouble scanning before.</P> Thu, 16 Jul 2015 16:53:37 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146300#M11991 gibsond1 2015-07-16T16:53:37Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146328#M11992 Are you using ImageCapture or the IJ Scan Utility? When you downloaded drivers from the web, did you install the ICA driver or the MG5400 series Scanner driver? Thu, 16 Jul 2015 22:19:47 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146328#M11992 merrymary247 2015-07-16T22:19:47Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146349#M11993 <P>I'm using IJ Scan Utility and I've downloaded all the drivers ICA and MG5420 and installed them all.</P><P>&nbsp;</P> Fri, 17 Jul 2015 00:05:59 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146349#M11993 gibsond1 2015-07-17T00:05:59Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146351#M11994 Have you tried scanning using ImageCapture? I know there have been some weird scanning issues with Yosemite but it seems to work better with their proprietary software. May also be worth repairing disk permissions and rebooting. Fri, 17 Jul 2015 00:38:41 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146351#M11994 merrymary247 2015-07-17T00:38:41Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146361#M11995 <P>Thanks, I was able to scan with ImageCapture. &nbsp;Wish I knew what was wrong with the Utility. &nbsp;I appreciate your help.</P><P>&nbsp;</P> Fri, 17 Jul 2015 02:23:07 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/I-can-t-get-my-iMac-running-10-10-3-to-scan-using-my-Pixma/m-p/146361#M11995 gibsond1 2015-07-17T02:23:07Z