2 lights on but nothing happens

renatasss — Mon, 29 Jun 2015 20:27:03 GMT

Hi, after a month of using my printer I've encountered one problem.

When I turn on my printer it just stays like that and nothing happens. It was working before just fine, and now it's just like that.

Please see picture of how it looks like.

http://gyazo.com/d29515fe11a708364b835e2bc3fd5be4

I can turn it on, but nothing happens (no sounds, no flashing lights like before), these two lit lights just stay up.
When I try to turn it off, nothing happens as well and it just stays on.

All-in-one printer/scanner

Product: PIXMA MG3550

Many thanks

topic 2 lights on but nothing happens in Desktop Inkjet Printers

2 lights on but nothing happens