topic Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head in Desktop Inkjet Printers

Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

HOUTSTANDIN — Sat, 27 Jun 2015 06:02:34 GMT

Printer has never printed one color pixel. It prints everything B/W or Process B/W. Changed Driver and tried all the regular/usual user maintenance items. Printer is about 2-3 yrs old. Driver shows color selected. Previews show color. Test page does not print color windows logo.

Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

jrhoffman75 — Sat, 27 Jun 2015 19:47:11 GMT

"not a maint item, eg clean/purge print head" By this, I am assuming you mean you have run cleaning and head check and it prints OK in color.

If thats the case, check that the driver or printing program doesn't have Grayscale selected.

Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

Steverizer — Tue, 04 Feb 2020 00:45:00 GMT

Did anyone ever solve this problem?

Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

Darius — Tue, 04 Feb 2020 22:34:07 GMT

Hi Steverizer.

If you're having trouble getting the iP100 to print in color, refer to the guide at THIS ARTICLE.

If the nozzle check pattern prints all of the colors, then the black-and-white/grayscale printing is set in the printer's driver. On Windows, the Grayscale option will be found in the printer's driver, both on the Quick Setup tab and on the Main tab. For Mac OS, it should be in the main area of the system print window, though some programs force it to only appear in a system print window submenu.

If you need immediate assistance with this issue, please contact us using the numbers and information at http://Canon.us/ContactLI

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Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

Remliel — Thu, 23 Jul 2020 19:53:52 GMT

Hi there, having the same problem. I've run nozzle check multiple times and I only got it to print cyan. What else do you recommend?

Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

ArthurJ — Thu, 30 Jul 2020 18:02:34 GMT

Hi Remliel,

Since the nozzle check only prints Cyan, I recommend a nozzle cleaning. Please click HERE for the steps. If running a couple of nozzle cleanings does not resolve the issue, then there is a issue with the print head and the printer would need to be replaced.

You do qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 mon-Sat, 9 AM to 9pm EST. Let them know the Canon Upgrade Program was offered.

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Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

Meste — Wed, 13 Jan 2021 23:04:16 GMT

I'm also having the same issue. I've cleaned it, installed new ink and greyscale is not selected. When I run the test, it doesn't even try to do the color portion, just spits out the paper. I run my pixma ip100 from Mac OS Catalina.

Re: Pixma ip100 will not print color at all, not a maint item, eg clean/purge print head

gin22 — Wed, 10 Mar 2021 21:41:10 GMT

Hi Found solution. Had the exact same problem you have. I presume the cartridge get dry even in the pastic bag. I took a wet q-tip and went over each color in the back of the cartridge. All is fine now. I am surprised that the result was so easy to find. Incredible!