topic Re: MX922 Colors Printing Improperly in Desktop Inkjet Printers

MX922 Colors Printing Improperly

Xebarsis — Mon, 28 Dec 2020 21:24:31 GMT

I'm only getting some blue and black colors when I print pages. I did not have this issue before. It didn't suddenly happen after I changed out the ink, it happened after I confirmed that the ink that's currently in there has printed many papers just fine. I have already done the following:

1. Made sure the ink is full for all colors.

2. Performed multiple cleanings through the menu.

3. Performed a deep cleaning through the menu.

I already registered my product. I've had it since 2017. I tried looking through Canon's website for direct support with a representative, but the only option I saw was to spend $20 to talk to someone on the phone, which I refuse. Hence, I'm posting on the forums. Does anyone have any suggestions?

Re: MX922 Colors Printing Improperly

jrhoffman75 — Mon, 28 Dec 2020 23:32:13 GMT

Welcome to the forum.

Looks like a print head problem. Amazon has a replacement for ~$50.

Re: MX922 Colors Printing Improperly

Xebarsis — Mon, 28 Dec 2020 22:46:38 GMT

Thanks, I ordered a new one. Here's hoping for the best!

Re: MX922 Colors Printing Improperly

Xebarsis — Mon, 18 Jan 2021 19:00:01 GMT

I replaced it with the one on Amazon, but I receive error code B200. It's rejecting the new printer head.

This is the one I bought.

(linked removed as per forum guidelines)

Re: MX922 Colors Printing Improperly

Xebarsis — Mon, 18 Jan 2021 19:47:18 GMT

It turns out the issue was that the printer ink that I bought was bad. I noticed that the new ones I bought had spillage and looked empty. It's printing correctly now.