https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/922MX/m-p/329075#M11670 <DIV class="lia-message-body"><DIV class="lia-message-body-content"><P class="am-context-menu-target">After cleaning and deep cleaning and putting new cartriges in my 922mx, it still will not print magenta???</P></DIV></DIV><DIV><DIV><DIV class="simple-translate-button ">&nbsp;</DIV><DIV class="simple-translate-panel "><DIV class="simple-translate-result-wrapper"><P class="simple-translate-result">&nbsp;</P><P class="simple-translate-candidate">&nbsp;</P></DIV></DIV></DIV></DIV> Sat, 26 Dec 2020 07:00:10 GMT xuyasoqi 2020-12-26T07:00:10Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/922MX/m-p/329075#M11670 <DIV class="lia-message-body"><DIV class="lia-message-body-content"><P class="am-context-menu-target">After cleaning and deep cleaning and putting new cartriges in my 922mx, it still will not print magenta???</P></DIV></DIV><DIV><DIV><DIV class="simple-translate-button ">&nbsp;</DIV><DIV class="simple-translate-panel "><DIV class="simple-translate-result-wrapper"><P class="simple-translate-result">&nbsp;</P><P class="simple-translate-candidate">&nbsp;</P></DIV></DIV></DIV></DIV> Sat, 26 Dec 2020 07:00:10 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/922MX/m-p/329075#M11670 xuyasoqi 2020-12-26T07:00:10Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/922MX/m-p/335395#M11671 <P>Hi xuyasoqi,</P><P>&nbsp;</P><P>Because you have replaced the ink and performed cleanings and the issue persists, your PIXMA MX922 would require service.&nbsp; You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.<BR /><BR />To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002.&nbsp; They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.<BR /><BR /></P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 23 Feb 2021 17:14:39 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/922MX/m-p/335395#M11671 Patrick 2021-02-23T17:14:39Z