topic TR8520 Scanner is not scanning full picture in Desktop Inkjet Printers

TR8520 Scanner is not scanning full picture

michaelswelch — Sat, 05 Dec 2020 17:34:36 GMT

Each time i scan i get a very similar outcome where the scanner is not recognizing the picture on the platen. I am placing the picture in the back left corner where the arrow shows to start from. Is there a way to reset the scanner?

Re: TR8520 Scanner is not scanning full picture

Patrick — Fri, 18 Dec 2020 21:28:16 GMT

Hi michaelswelch,

It would appear that your PIXMA TR8520 would require service. Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com