Canon TR8520 printer

Burke1 — Tue, 01 Dec 2020 15:15:20 GMT

My TR8520 printer has worked perfectly for over a year until today.

I added paper to the cassette tray, and went to print.

"Load Paper" error message appeared.

Am unable to get past it despite trying everything I could think of (check paper position, turn off/on, reload driver).

Any thoughts? Thanks!

Re: Canon TR8520 printer

Patrick — Fri, 18 Dec 2020 20:15:11 GMT

Hi Burke1,

What error code appears on the display of your printer?

Once you have the error code, please use the page below to resolve it:

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com