topic Re: Support Code 1411 An Ink tank cannot be recognized in Desktop Inkjet Printers

Support Code 1411 An Ink tank cannot be recognized

kafka — Fri, 16 Oct 2020 07:16:56 GMT

I am receiving an error message "Support Code 1411 An Ink tank cannot be recognized' The cyan tank had been working fine until I received this message. I replace the ink tank with a new one but still get this message. The problem persists when I remove and reinsert the tank and when I disconnect the printer. What is the problem?

Re: Support Code 1411 An Ink tank cannot be recognized

Tiffany — Fri, 16 Oct 2020 12:53:58 GMT

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Re: Support Code 1411 An Ink tank cannot be recognized

shadowsports — Fri, 16 Oct 2020 15:47:22 GMT

Greetings,

Yes. Hard to narrow down without a model #

https://support.usa.canon.com/kb/index?page=answers&question_box_status=changed&question_box=Support+Code+1411

Re: Support Code 1411 An Ink tank cannot be recognized

kafka — Fri, 16 Oct 2020 20:37:31 GMT

My printer is a PIXMA iP7260.