topic Re: Printer: ink missing when I print in Desktop Inkjet Printers

Printer: ink missing when I print

revabeth — Sat, 10 Jul 2021 03:30:43 GMT

The ink doesn't come out when I send something with my Mac. Husband can send and print from his HP. We have never had this problem for over a year. I have gone through the cleaning and other utilities and color ink comes out just like it is suppose to. The number of pages comes out fine. I have looked, tried, and turned it off for 24 hours. I can't find problem addressed by anyone.

Any other suggestions?

Re: Printer: ink missing when I print

shadowsports — Sat, 10 Jul 2021 14:48:04 GMT

@revabeth wrote:
The ink doesn't come out when I send something with my Mac. Husband can send and print from his HP. We have never had this problem for over a year. I have gone through the cleaning and other utilities and color ink comes out just like it is suppose to. The number of pages comes out fine. I have looked, tried, and turned it off for 24 hours. I can't find problem addressed by anyone.
Any other suggestions?

Greetings,

It would be helpful if you provided the model of your Canon product?

It souuds like the problem lies with your MAC since your husband is able to print normally from his windows environment.

What OS does this MAC run? Is the printer supported under its OS? What version is that?

Re: Printer: ink missing when I print

kvbarkley — Sat, 10 Jul 2021 18:00:29 GMT

If your printer supports it, try the airprint driver.

Sometimes it helps to delete the queue and add it back.

Re: Printer: ink missing when I print

revabeth — Sat, 10 Jul 2021 21:38:29 GMT

Yes I didn't have troubles at all last month then suddenly nothing.

My Mac is OS High Sierra, 10.13

The Cannon is PIXMA MX 472

Hope that is enough info.

Thanks for trying to help me.

Re: Printer: ink missing when I print

kvbarkley — Sun, 11 Jul 2021 00:43:07 GMT

Again, go into the printer set up, select that printer and hit the '-' sign to delete it. Then re-install it.

Re: Printer: ink missing when I print

revabeth — Sun, 11 Jul 2021 15:53:15 GMT

Thanks to all of you. The printer is working.

I tried to kudos to all who took the time to help.

A blessing on your heads.