Using Fax and Scan with G4210

sunnyanne — Sat, 03 Jul 2021 23:28:49 GMT

I have a Pixma G4210 all-in-one. I have successfully sent faxes though MS Office applications by selecting Print>Fax, BUT...

I would much prefer to use Fax and Scan so that I have a complete record of faxes sent. Unfortunately I can't seem to add the printer to the Fax and Scan application. Windows recognizes it as a fax from e.g., Word, but not from Fax and Scan. When I attempt to set up an account, I select "Connect to a fax modem", but it can't find one. If I select "Connect to a fax server on my network", and enter the address, it displays the error message, "The mentioned fax server is not available".

Anyone have any tips or tricks?

Thanks.

Re: Using Fax and Scan with G4210

Hector — Mon, 23 Aug 2021 19:26:31 GMT

Hello Sunnyanne,

The Windows Fax and scan program is a stand alone PC fax program on your computer and does not connect to the driver for the G4210. The message that you are getting is for connecting your PC to a fax modem. For help with setting up your fax and scan program, I would suggest contacting Microsoft or the company that made your computer for help connecting the computer to a fax modem.

topic Re: Using Fax and Scan with G4210 in Desktop Inkjet Printers

Using Fax and Scan with G4210

Re: Using Fax and Scan with G4210