topic Re: Unable to edit scanned images in Desktop Inkjet Printers

Unable to edit scanned images

T_H_M — Wed, 02 Jun 2021 23:31:40 GMT

I get this error message when I try to open the jpg in HyperSnap, the editing software I use.

Corrupt JPEG data: 117 extraneous bytes before marker 0xd9

I have never been unable to open a jpg image, ever. Just replaced my HP with Canon G3060 and have saved my scan as a jpg file.

What gives? Is there a setting I need to change.

I have a pc running win7.

Thanks.

Re: Unable to edit scanned images

Abel — Wed, 02 Jun 2021 23:49:44 GMT

Hi, T_H_M!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Unable to edit scanned images

T_H_M — Thu, 03 Jun 2021 00:42:03 GMT

Ooops. G3260.

Re: Unable to edit scanned images

Patrick — Fri, 11 Jun 2021 19:17:05 GMT

T_H_M,

Please describe a little more of your workflow.

Are you using the IJ Scan Utility to save your image as JPG and then opening that image using HyperSnap?

If so, what DPI are you scanning with?