Pixma MX 870 prints to Save As and not the printer

dougcfi — Sun, 16 May 2021 04:50:24 GMT

Reently when attempting to print to my Pixma MX 870, instead of printing to the printer, the print job goes to a save as window. I installed a new driver, but it did not correct the problem. Any suggestions?

Re: Pixma MX 870 prints to Save As and not the printer

Porcha — Sun, 16 May 2021 12:12:41 GMT

Hi,

Thank you for your inquiry, and welcome to the Canon Forums. We appreciate your participation, however, for the community to best assist you can you provide us with the following information:

Operating System of the computer?
How is your printer connected?

If you are in the USA and need immediate assistance please visit your My Canon Account for personalized troubleshooting options. Visit your account here canon.us/account. If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

topic Pixma MX 870 prints to Save As and not the printer in Desktop Inkjet Printers

Pixma MX 870 prints to Save As and not the printer

Re: Pixma MX 870 prints to Save As and not the printer