topic Problem Scanning in Desktop Inkjet Printers

Problem Scanning

AGilmorepdx — Tue, 06 Apr 2021 16:36:28 GMT

I keep getting the same error message. "Problem Scanning. Something went wrong. Please try again." There is no error code to explain what went wrong. I've tried everything I can think of to fix it. I am running Windows 10 on my computer. HELP!

Re: Problem Scanning

Tiffany — Wed, 07 Apr 2021 13:26:55 GMT

Welcome to the Canon forum!

So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Re: Problem Scanning

AGilmorepdx — Tue, 13 Apr 2021 15:47:38 GMT

I am using the DR-M260 Scanner.