topic Re: Cannot download drivers for Pixma MG7720 in Desktop Inkjet Printers

Cannot download drivers for Pixma MG7720

sharonspencer — Thu, 01 Apr 2021 16:45:24 GMT

I have a Pixma MG 7720 printer that I love, but when I purchased a new laptop and wanted to set it up, the page that came up from the CD was maybe 2" x 3" at the most and unreadable. I also tried to download the drivers from Canon, but when the page came up, it was the same as from the CD. I finally bought another printer, but I really want to use the Canon 7720. My new laptop has High Definition. Could that be the reason the setup doesn't open up like it should? Does anyone have any ideas/suggestions?

Re: Cannot download drivers for Pixma MG7720

Danny — Thu, 01 Apr 2021 16:56:51 GMT

Hi, sharonspencer!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Cannot download drivers for Pixma MG7720

shadowsports — Fri, 02 Apr 2021 13:53:44 GMT

Greetings,

Everything available for windows or MAC is here:

Support | MG Series - Inkjet | PIXMA MG7720 | Canon USA

If you can read the screen, change the resolution temporarily.... Doesn't matter windows or MAC

Re: Cannot download drivers for Pixma MG7720

sharonspencer — Fri, 02 Apr 2021 17:41:14 GMT

I'm running Windows 10. I have a Dell Inspiron 15 7000 Series Gaming Laptop.

Re: Cannot download drivers for Pixma MG7720

sharonspencer — Fri, 02 Apr 2021 17:43:31 GMT

The page that comes up is so small, but I'll sure try that. Thanks.