image sync always sends via server

wormie_dk — Wed, 09 Dec 2015 18:19:34 GMT

I have a Canon G7X which is connected to Canon Image Gateway. I have installed the image transfer utility on both a macbook air running osx 10.11 and a mac mini running osx 10.11. No matter what I do I can not get the camera to send images directly via image sync to either of the computers. Instead I always get the "send via server" message and the transfer is quite slow.

I have had the image transfer working previously, where it sent images directly without issues, but lately it stopped.

Any ideas? I have tried resetting wifi settings on the camera and also reinstalling the "image transfer utility.

Re: image sync always sends via server

wayne_foster — Sun, 25 Jun 2017 00:27:20 GMT

I know this is an old post, but I was pulling my hair out over the same thing. Turns out the switch in my network had a "feature" for managing broadcast traffic that was turned on. Apparently that "feature" was stopping the camera from finding willing computers on the local network. I turn off that "feature" and suddenly all subsequent transfers were sending images direct to the computer.

Canon G16, iMac and Windows 10 machines.

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image sync always sends via server

Re: image sync always sends via server