topic Re: Zoombrowser ex running very slow after reload. in Camera Software

Zoombrowser ex running very slow after reload.

Darknight — Wed, 25 Nov 2015 21:32:21 GMT

Recently restored my HP 2000 back to factory settings & everything runs fine except the Canon Zoombrowser ex, running very slow. Had no problems before the reload. Any suggestions?

Re: Zoombrowser ex running very slow after reload.

Jason — Wed, 25 Nov 2015 21:45:56 GMT

Hi Darknight!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the version of Windows you are using.

Thanks!

Re: Zoombrowser ex running very slow after reload.

Darknight — Thu, 26 Nov 2015 20:34:40 GMT

Windows 7 Home Premium, Service Pack 1, 64-bit operating system, 6GB RAM.

Re: Zoombrowser ex running very slow after reload.

Tim — Sat, 28 Nov 2015 05:12:02 GMT

Hello Darknight,

You may need to simply update to the latest version to correct this issue. Check the Canon web site, here, for the latest version information.

You'll need to follow this link and enter in your model information where prompted.

Re: Zoombrowser ex running very slow after reload.

RobertTheFat — Sat, 28 Nov 2015 13:57:35 GMT

@Tim wrote:
Hello Darknight,

You may need to simply update to the latest version to correct this issue. Check the Canon web site, here, for the latest version information.

You'll need to follow this link and enter in your model information where prompted.

I didn't know that Zoombrowser had a latest version. Didn't it get replaced by Image Browser after Windows XP?

Re: Zoombrowser ex running very slow after reload.

Darknight — Sun, 29 Nov 2015 02:20:26 GMT

Thanks for the info! Running great now!