topic Re: DPP4 Remote Shooting doesn't work with 5ds in Camera Software

DPP4 Remote Shooting doesn't work with 5ds

senduran — Wed, 17 Jun 2015 19:35:41 GMT

I've tried installing the Canon software that came on the CD with my 5ds on a Windows 7 64bit machine. Also tried the latest version of the software from Canon's website on Mac OS X.

In DPP4, clicking on 'Remote Shooting' launches EOS Utility (if it wasn't already loaded), but then says 'EOS Utility is not ready.'. Looking at Utilitiy's window, it just says 'Connect an EOS camera'. The camera is connected and displaying a computer icon on its LCD, and Windows/Mac OS both detect an attached camera, allowing basic image-transfer functions.

Does Canon's own software for their own camera really not work with it?

Re: DPP4 Remote Shooting doesn't work with 5ds

cicopo — Wed, 17 Jun 2015 21:35:00 GMT

Just a guess but did you check the minimum system requirements. Might need Win 8 rather than Win 7.

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Wed, 17 Jun 2015 21:38:30 GMT

The minimum requirements of what, and check where? I'm using the software that Canon offers me when I ask the website for downloads for my camera and operating system.

The CD that comes with the camera has Windows 7 (and 😎 and Mac OS X printed on it. So one assumes it is supposed to work on these operating systems.

Re: DPP4 Remote Shooting doesn't work with 5ds

ebiggs1 — Thu, 18 Jun 2015 15:07:06 GMT

You can use wi-fi and USB but not at the same time. Do you have both trying to connect together? Try either or, not both.

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Thu, 18 Jun 2015 15:09:32 GMT

No, I'm not trying to connect via wifi. The 5Ds doesn't have wifi.

Re: DPP4 Remote Shooting doesn't work with 5ds

ebiggs1 — Thu, 18 Jun 2015 16:55:11 GMT

OK, good. My next suggestion is to try DPP3. DPP4 still has some issues. Not saying that is it but .........

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Thu, 18 Jun 2015 18:23:31 GMT

Where can I download DPP3 from? It's not offered on Canon's download pages.

Re: DPP4 Remote Shooting doesn't work with 5ds

ebiggs1 — Thu, 18 Jun 2015 19:52:37 GMT

I see it is offered for the 5D Mk III page but not on the 5Ds page. So it likely will not be a solution either. Sorry.

You might try but I doubt it will work. Both versions work with my 1D Mk IV and 1Ds Mk III.

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Thu, 18 Jun 2015 21:33:37 GMT

I can only see an updater for it on the MkIII page, not the full thing.

Re: DPP4 Remote Shooting doesn't work with 5ds

RobertTheFat — Fri, 19 Jun 2015 01:10:59 GMT

@senduran wrote:
I can only see an updater for it on the MkIII page, not the full thing.

Download the Digital Solution Disk 29.1a and install DPP3 from it. Then apply the latest update from the Web site. Normally you'd have to install EOS Utility V2 as well; but you must already have that, or you wouldn't be able to even try DPP4.. (It's included in EOSU 3, without which I don't think DPP4 will run.)

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Fri, 19 Jun 2015 06:27:57 GMT

I've tried DPP3 and needless to say that was a waste of time. All that DDP3 or 4 does for tethering is launch EOS Utility. Utility 3 loads and doesn't recognise that I've plugged in my camera, and if I manually load Utility 2 instead, it pops up an error that the camera isn't supported and quits.

Re: DPP4 Remote Shooting doesn't work with 5ds

senduran — Fri, 19 Jun 2015 22:52:43 GMT

I never did get it working with Windows 7, but it seems that EOS Utility 3 is incompatible with Mac OS X 10.11. I installed 10.10 to an external drive and was able to get it to work from there.