topic Re: Trying to get started with EOS Software in Camera Software

Trying to get started with EOS Software

jayfagnano — Mon, 07 Jul 2014 00:56:09 GMT

After downloading the EOS softward on my wife's Mac, I clicked on EOS Utility and the popup said "Cannot be used with this version of the operating system." I don't know what my next step is. Any help? Thanks!

Re: Trying to get started with EOS Software

Jason — Mon, 07 Jul 2014 01:08:18 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the camera model you are using, as well as the version of Mac in use. This can be found by clicking on the Apple sign in the top-left corner and selecting "About this Mac."

Thanks and have a great day!

Re: Trying to get started with EOS Software

jayfagnano — Mon, 07 Jul 2014 02:07:30 GMT

OS X Version 10.9.3

I just got a Rebel T3 II

Thanks Jason!

Re: Trying to get started with EOS Software

jayfagnano — Sat, 26 Jul 2014 14:31:54 GMT

I am hoping someone can respond for me to the question that I can't get the software to load into my Mac. To answer your question:

Mac OS X Version 10.9.3

Rebel T3 II

Thank you.

Re: Trying to get started with EOS Software

RobertTheFat — Sat, 26 Jul 2014 16:23:12 GMT

@jayfagnano wrote:
I am hoping someone can respond for me to the question that I can't get the software to load into my Mac. To answer your question:

Mac OS X Version 10.9.3
Rebel T3 II

Thank you.

We're not ignoring you. It's just that most of us aren't Mac users. The last time I had a mac on my desk was about 25 years ago.