topic Re: Owner's Manual on Computer in Camera Software

Owner's Manual on Computer

lomado — Sun, 12 Jan 2014 18:35:38 GMT

Yesterday I downloaded the Owner's Manual for my PowerShot A1400 camera. Today it is gone.

What do I have to do to keep the Manual on the hard drive of my computer ?

Re: Owner's Manual on Computer

Tiffany — Sun, 12 Jan 2014 19:00:05 GMT

Hi Lomado!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!

Re: Owner's Manual on Computer

lomado — Sun, 12 Jan 2014 20:04:48 GMT

My Operating System is Windows Vista.

Re: Owner's Manual on Computer

MikeSowsun — Sun, 12 Jan 2014 21:20:07 GMT

I have downloaded many different Canon Owner's Manuals and have never had one "dissappear". Is it possible that you may have accidently deleted it?, or just can not locate it on your computer?

Try doing a search for "ps-a1400-a2600-cu-en.pdf " as that is how Canon names the file.

If that doesn't work you can just try downloading it again. Here is a direct link: PowerShot A1400 Manual

Re: Owner's Manual on Computer

TCampbell — Tue, 14 Jan 2014 00:18:32 GMT

As Mike suggests... I'm wondering if it got filed away in a folder and you're unable to find it. There is nothing about the PDF format that would cause it to self-delete.

Re: Owner's Manual on Computer

lomado — Mon, 20 Jan 2014 15:54:57 GMT

I called Canon Support and the problem was fixed in two minutes !

I am not tech savvy. Instead of searching in the box above the Start Button, I searched in Google. When I found it, I right clicked a blank spot on the Desktop and pasted it. I didn't know how to do that.

Thank you for your help -- much appreciated !