topic Re: Image Browser EX is slow to launch in Camera Software

Image Browser EX is slow to launch

brycermeyer — Sun, 13 Oct 2013 21:26:01 GMT

When I upgraded from ZoomBrowser EX to ImageBrowser EX, The new browser takes 10 times longer to load photos. Is this normal?

Re: Image Browser EX is slow to launch

Italian4215 — Thu, 17 Oct 2013 17:20:34 GMT

I do not know beacuse I never had the Zoom browser; however, this is just a guess...perhaps it could be lack of RAM for your computer? Because your images (assuming they are high resolution or raw) are very large in space, therefore using your Ram memory to produce your images on screen. Now I don't know what kind of Computer/Hardware you have, but that is my idea behind this. If that isn't the case, then you may want to contact Canon technical support via email and see what their stance on the software being slow is.

Re: Image Browser EX is slow to launch

brycermeyer — Mon, 21 Oct 2013 19:37:25 GMT

The RAM is not an issue. I have 6 Gb. I downloaded photos from my PowerShot SX160 IS and opened the Image Browser. I then switched to the Zoom Browser and opened it. The photos were up and running within seconds. I switched back to Image Browser and it was still loading.

Re: Image Browser EX is slow to launch

ratprincess — Wed, 01 Jan 2014 04:00:06 GMT

I have the same issue. Wonder whether you have found a way to resolve it?

Re: Image Browser EX is slow to launch

brycermeyer — Wed, 01 Jan 2014 09:44:49 GMT

Yes, I quit using Image Browser and use Windows Photo Gallery to import and edit my photos.

Re: Image Browser EX is slow to launch

ratprincess — Thu, 02 Jan 2014 05:24:10 GMT

Thanks for letting me know!

Re: Image Browser EX is slow to launch

daniel147 — Mon, 20 Jan 2014 03:02:29 GMT

I use an imaging SDK to open, load, process and save my photos. The evaluation version is free of charge and you may have a try.

Re: Image Browser EX is slow to launch

hatenewsoftware — Mon, 03 Mar 2014 17:29:26 GMT

This new software is junk. The old zoombrowser would load new images in seconds and the new crap takes 30-60 minutes. I have a new top fo the line fastest HP workstation you can buy. I gave up and just use Windows explorer with thumbnails.

Dear Canon, Your software is crap.

Also just downloading the images is 10 times more work. Before I plugged in camera and it did it all, removes images from camera without interaction. Unplug camera.

Now I have to OK the "auto" download, then OK when done, then OK to close it. *Removed per forum guidelines: http://forums.usa.canon.com/t5/Forum-Info/Forum-Guidelines/m-p/15

This is my last Canon, you SUCK!