https://community.usa.canon.com/t5/Camera-Software/Cannot-load-solutions-28-1-disk-image-on-mountain-lion-10-8-4/m-p/35601#M8450 Hi<BR />I am new to Mac, so please be patient..<BR /><BR />I downloaded the latest zip file for solutions 28.1 disk and tried installing it on my up to date July 2013 v10.8.4 mountain lion MacBook Pro retina - no optical drive. It just hangs at preparing to install. Have tried all the suggestions including creating a new admin user and deleting a file in the resources folder as suggested here<BR /><A target="_blank" href="http://www.northlight-images.co.uk/article_pages/install_canon_software.html#">http://www.northlight-images.co.uk/article_pages/install_canon_software.html#</A><BR /><BR />Help! Sun, 28 Jul 2013 06:57:20 GMT Kjr1953 2013-07-28T06:57:20Z https://community.usa.canon.com/t5/Camera-Software/Cannot-load-solutions-28-1-disk-image-on-mountain-lion-10-8-4/m-p/35601#M8450 Hi<BR />I am new to Mac, so please be patient..<BR /><BR />I downloaded the latest zip file for solutions 28.1 disk and tried installing it on my up to date July 2013 v10.8.4 mountain lion MacBook Pro retina - no optical drive. It just hangs at preparing to install. Have tried all the suggestions including creating a new admin user and deleting a file in the resources folder as suggested here<BR /><A target="_blank" href="http://www.northlight-images.co.uk/article_pages/install_canon_software.html#">http://www.northlight-images.co.uk/article_pages/install_canon_software.html#</A><BR /><BR />Help! Sun, 28 Jul 2013 06:57:20 GMT https://community.usa.canon.com/t5/Camera-Software/Cannot-load-solutions-28-1-disk-image-on-mountain-lion-10-8-4/m-p/35601#M8450 Kjr1953 2013-07-28T06:57:20Z