topic Re: Cannot download 5d Mark3 raw files in Camera Software

Cannot download 5d Mark3 raw files

Sebring5 — Thu, 13 Jun 2013 00:30:26 GMT

No problem for 6d. Using Mac 10.8.3 and latest EOS Utility. Will not work with PS, LR or Image Capture. No problem for 6d. Tried for 6 hours before giving up.

Re: Cannot download 5d Mark3 raw files

cicopo — Thu, 13 Jun 2013 00:52:05 GMT

Have you tried updating your Adobe Camera Raw plug in?

Re: Cannot download 5d Mark3 raw files

Sebring5 — Thu, 13 Jun 2013 01:00:15 GMT

I'm using the latest release. I had tried the beta but had to delete it and go back to the last release. I had issues with the beta.

Re: Cannot download 5d Mark3 raw files

cicopo — Thu, 13 Jun 2013 01:11:26 GMT

I'm not familiar with Macs but something sounds wrong on your end because the 5D3 has been on the market long enough for everyones software to be revamped to recognize it.

Re: Cannot download 5d Mark3 raw files

Sebring5 — Thu, 13 Jun 2013 01:43:32 GMT

I agree with you. I think the camera is some how defective. I cannot find any logical reason why it wouldn't work.

Re: Cannot download 5d Mark3 raw files

cicopo — Thu, 13 Jun 2013 01:48:38 GMT

Are you trying to download via a cable to the camera or by using a card reader? Can you do a file search on your computer using the file names from your jpg's but with a CR2 extension instead of .jpg?

Re: Cannot download 5d Mark3 raw files

jprusa — Thu, 13 Jun 2013 02:29:59 GMT

If using a cable try pulling card out and using card reader, if the Mac can't see card then your card may be corrupted and your Mac just is not seeing the 5d3.

Re: Cannot download 5d Mark3 raw files

Sebring5 — Thu, 13 Jun 2013 13:44:34 GMT

Yes, I am using a cable. I do not have a card reader. I also have a 6d. Pictures taken with the 6d can be downloaded from cards in either camera. Pictures taken with the 5d Mark 3 can not be dowloaded from either camera although they are viewable from both.

Re: Cannot download 5d Mark3 raw files

Sebring5 — Fri, 14 Jun 2013 22:13:15 GMT

Replacement 5d Mark 3 body arrived less than a half hour ago. Up and running without issues. Downloading images with EOS utility. Nothing has been changed. Same SD card, everything is the same except for the body replacement.

Based on your comments, I have purchased a card reader. Thanks again.

Re: Cannot download 5d Mark3 raw files

cicopo — Sat, 15 Jun 2013 00:21:58 GMT

That's a surprise. I don't understand why you couldn't download 5D3 files) from the 6D seeing that the camera recognized them.

Re: Cannot download 5d Mark3 raw files

Sebring5 — Sat, 15 Jun 2013 00:35:30 GMT

That makes two of us. I didn't understand either.