Help regarding Image Transfer Utility

Monogram_GTI — Mon, 11 Feb 2019 20:47:02 GMT

So, I set up my account, and connect my camera to Canon Image Gateway, I do the process of installing the ITU, but when I right-click it in the taskbar to add a new camera, it asks me to log in right? It asks me for a username when I have none. This is very frustrating, as going to the website help just tells me "Your profile information is stored at myid.canon. Reset your password at myid.canon." But when I go to the website that it tells me to go to, all it says is my first and last name and my email. There is no option to add a username either. Oh, and clicking "Member registration" on the ITU just brings me to Canon Image Gateway. Which I have already logged into, AND THAT'S WHERE I FOUND THE HELP PAGE, SO NOTHING HELPS ME.

Sorry, at this point im just very frustrated, if someone could help me that would be very nice. Thank you.

Re: Help regarding Image Transfer Utility

Waddizzle — Tue, 12 Feb 2019 01:33:25 GMT

Your initial “username” could your email address. I have never used it, though. I do not trust my photos to the cloud.

topic Help regarding Image Transfer Utility in Camera Software

Help regarding Image Transfer Utility

Re: Help regarding Image Transfer Utility