topic Re: DPP fails to convert and save in Camera Software

DPP fails to convert and save

GreatWhite — Thu, 27 Sep 2018 21:22:33 GMT

Canon DPP 4.8.30 (on Windows 10 OS):
When trying to convert and save an image (single or many), I get the Convert-and-save window displayed on my screen but nothing is actually happening!
The Convert and Save window seems to be stuck right there and can't be closed. I'm forced to close it through Task Manager. I tried uninstalling and reinstalling DPP and the problem still exists. It doesn't matter if the image I'm trying to convert and save is RAW or jpeg, It just doesn't work. Batch Process does not work, too. Same issue.
Please help.

Re: DPP fails to convert and save

shadowsports — Sun, 30 Sep 2018 15:54:24 GMT

Greetings,

For our benefit...

Windiws 10 Home or Pro?

Are you trying to save in the same directory as the original files? If yes, try another folder or directory.

Re: DPP fails to convert and save

GreatWhite — Sat, 29 Sep 2018 18:02:44 GMT

@shadowsports wrote:
Greetings,
For our benefit...

Windiws 10 Home or Pro?

Are you trying to save in the same directory as the original files? If yes, try another folder or dirctory.

Hi Rick,

I'm using Windows 10 Home.

Tried saving to different folders. No succsess. Problem still exsists.

I Googled it. Apparentley i'm not the only one facing such issue.

Appreciate your help!

Re: DPP fails to convert and save

jrhoffman75 — Sat, 29 Sep 2018 19:18:01 GMT

Maybe 4.9 resolves it.

http://www.fredmiranda.com/forum/topic/1563764

Re: DPP fails to convert and save

GreatWhite — Sat, 29 Sep 2018 20:38:00 GMT

@jrhoffman75 wrote:
Maybe 4.9 resolves it.

http://www.fredmiranda.com/forum/topic/1563764

John, It did!!!

I am so grateful!

Thank you so much!

I'm back in business 🙂

Re: DPP fails to convert and save

jrhoffman75 — Sat, 29 Sep 2018 20:39:00 GMT

👍