topic Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7 in Camera Software

EOS Utility not working with EOS Rebel XS, macOS 10.15.7

ward — Sun, 13 Jun 2021 23:23:37 GMT

I'm trying to get Remote Shooting working with my laptop, but have spent a few hours without success. I'm using a Rebel XS connected to a MacBook Pro running macOS 10.15.7. I've tried EOS Utility 1, 2, and 3 to no avail. Has anyone had success getting this configuration to work? (If it makes a difference, I'm using a mini USB to USB 3 cable - i.e. one that connects the camera to the laptop with no adapters.)

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

shadowsports — Mon, 14 Jun 2021 00:14:07 GMT

Greetings,

The PIN out on the cable you are using might be the issue. Does the MAC recognize the camera at all?

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

ward — Wed, 16 Jun 2021 16:03:29 GMT

Yes, I'm able to see it in Image Capture

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

ward — Wed, 16 Jun 2021 16:04:07 GMT

I've tried both 2 and 3 without success... but thanks!

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

jrhoffman75 — Wed, 16 Jun 2021 17:10:30 GMT

What version of EOSU 2 do you have?

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

ward — Wed, 16 Jun 2021 17:53:57 GMT

Version 2.14.31

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

jrhoffman75 — Wed, 16 Jun 2021 18:35:33 GMT

Since Image Capture sees the camera the connection is good.

Check the Security tab in System Prefernces and see if you need to authorize EOSU to access files and folders.

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

kvbarkley — Wed, 16 Jun 2021 20:22:34 GMT

You might try switching modes of the camera between PTP and PC communication.

Re: EOS Utility not working with EOS Rebel XS, macOS 10.15.7

ward — Wed, 16 Jun 2021 20:36:50 GMT

Thank you, jrhoffman75 - that did it!