https://community.usa.canon.com/t5/Camera-Software/Camera-Connect-App-won-t-open/m-p/322424#M6047 <P>I have an ELPH 360 HS and I am trying to transfer pictures from the camera to my iPad. The Camera Connect app will not open. I tap on it and it opens-then-closes. I did read here in the community to delete the app, restart my iPad, and re-install the app. I did that - twice! - and got the same results. I also went to my WiFi connection on the iPad and chose “Forget Network”, restarted my iPad, and the app still would not open. I also went to the WiFi connection settings on the camera and chose “Return to Default”, turned the camera off-the-on. The app STILL will not open! I don’t know what else to do and there are some important pictures that I have no access to until this is resolved. Any help would be greatly appreciated. Thank you.</P> Fri, 23 Oct 2020 18:45:08 GMT Chrism0614 2020-10-23T18:45:08Z https://community.usa.canon.com/t5/Camera-Software/Camera-Connect-App-won-t-open/m-p/322424#M6047 <P>I have an ELPH 360 HS and I am trying to transfer pictures from the camera to my iPad. The Camera Connect app will not open. I tap on it and it opens-then-closes. I did read here in the community to delete the app, restart my iPad, and re-install the app. I did that - twice! - and got the same results. I also went to my WiFi connection on the iPad and chose “Forget Network”, restarted my iPad, and the app still would not open. I also went to the WiFi connection settings on the camera and chose “Return to Default”, turned the camera off-the-on. The app STILL will not open! I don’t know what else to do and there are some important pictures that I have no access to until this is resolved. Any help would be greatly appreciated. Thank you.</P> Fri, 23 Oct 2020 18:45:08 GMT https://community.usa.canon.com/t5/Camera-Software/Camera-Connect-App-won-t-open/m-p/322424#M6047 Chrism0614 2020-10-23T18:45:08Z https://community.usa.canon.com/t5/Camera-Software/Camera-Connect-App-won-t-open/m-p/322440#M6048 <P>What set of instructions are you following?</P><P>&nbsp;</P><P><A href="https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/point-and-shoot-digital-cameras/slim-stylish-cameras/powershot-elph-360-hs/powershot-elph-360-hs" target="_blank" rel="noopener">https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/point-and-shoot-digital-cameras/slim-stylish-cameras/powershot-elph-360-hs/powershot-elph-360-hs</A>&nbsp;</P><P>&nbsp;</P><P>Download User Guides and Software at the above link.</P> Fri, 23 Oct 2020 19:11:29 GMT https://community.usa.canon.com/t5/Camera-Software/Camera-Connect-App-won-t-open/m-p/322440#M6048 Waddizzle 2020-10-23T19:11:29Z