https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316111#M5763 <P>Canon U.S.A., Inc. and its subsidiaries understand the importance of maintaining the operational integrity and security of our systems. Access to some Canon systems is currently unavailable as a result of a ransomware security incident we recently discovered.</P><P>&nbsp;</P><P>We immediately implemented our response protocols and began an investigation. Cybersecurity experts who have worked with other companies that have had similar issues, have been engaged. We are working quickly to address the issue and to restore operations. We appreciate your patience as we work through this incident. Thank you.</P> Mon, 10 Aug 2020 17:11:07 GMT Porcha 2020-08-10T17:11:07Z https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316106#M5761 <P><IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/24691iB6CC9CF79A25E54D/image-size/original?v=1.0&amp;px=-1" border="0" alt="241597078357_.pic_hd.jpg" title="241597078357_.pic_hd.jpg" /></P> Mon, 10 Aug 2020 16:57:11 GMT https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316106#M5761 vico 2020-08-10T16:57:11Z https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316107#M5762 <P>I am in China, using VPN</P> Mon, 10 Aug 2020 16:58:13 GMT https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316107#M5762 vico 2020-08-10T16:58:13Z https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316111#M5763 <P>Canon U.S.A., Inc. and its subsidiaries understand the importance of maintaining the operational integrity and security of our systems. Access to some Canon systems is currently unavailable as a result of a ransomware security incident we recently discovered.</P><P>&nbsp;</P><P>We immediately implemented our response protocols and began an investigation. Cybersecurity experts who have worked with other companies that have had similar issues, have been engaged. We are working quickly to address the issue and to restore operations. We appreciate your patience as we work through this incident. Thank you.</P> Mon, 10 Aug 2020 17:11:07 GMT https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316111#M5763 Porcha 2020-08-10T17:11:07Z https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316162#M5764 <P>Try the download page for a different Canon location, like Europe or Singapore, for example.</P> Mon, 10 Aug 2020 22:34:20 GMT https://community.usa.canon.com/t5/Camera-Software/What-is-the-reason-why-the-download-page-cannot-be-opened/m-p/316162#M5764 jrhoffman75 2020-08-10T22:34:20Z