topic Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue in Camera Software

Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

AndrewMarescha — Wed, 05 Aug 2020 02:06:25 GMT

Hello,

My issue is this:

I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?

-Andrew Mareschal

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

FloridaDrafter — Wed, 05 Aug 2020 02:25:57 GMT

@AndrewMarescha wrote:
Hello,

My issue is this:

I go into Digital Photo Professional 4, click on a single raw photo, go to "save" button over he image, I click it, then the window showing the progress via a bar, but then about 9 other windows that are the same pop up. I don't want this. Why is it doing this? How do I stop it from doing this?

-Andrew Mareschal

Hello, Andrew, and welcome to the forum.

Is it possible to get a screen grab of all the windows? Also, what OS are you running and DPP version. That might seem trivial, but it could help. It might be as simple as reinstalling DPP.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

AndrewMarescha — Wed, 05 Aug 2020 03:04:38 GMT

I have version 4.12.60.0 of DPP. It's running on a Windows 10 PC.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

jrhoffman75 — Wed, 05 Aug 2020 11:43:40 GMT

Might you inadvertently have more than one file selected?

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Ray-uk — Wed, 05 Aug 2020 14:09:38 GMT

Strange. I only get 2 in this sort of case, one for the original screen and one for the pop up save & convert box. If you can't find any other reason for it then it may be worth re-installing DPP.

I do notice on your screen shot that on the extreme bottom right you have a Windows notification flagged up, probably worth sorting this out first.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

AndrewMarescha — Wed, 05 Aug 2020 14:12:11 GMT

I'm pretty sure I'm only selecting one file. And even then, when I used to convert multiple files only one progress window would pop up for all of them.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

jrhoffman75 — Wed, 05 Aug 2020 14:32:02 GMT

Delete and reinstall DPP4; see if that corrects the problem.

Are all those DPP alerts in your Task Bar the different Save windows?

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

AndrewMarescha — Wed, 05 Aug 2020 14:38:38 GMT

So I have uninstalled and reinstalled the program to no avail. Same issue prevails. I even found an older version but that did not solve the issue.

All those windows are from one file.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

jrhoffman75 — Wed, 05 Aug 2020 14:39:49 GMT

Is it occuring for any file in any folder?

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

wq9nsc — Wed, 05 Aug 2020 16:52:21 GMT

Click the close dialog box when finished in that window. Otherwise it leaves the window open when it finishes converting and you end up with all of those windows.

Rodger

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

FloridaDrafter — Wed, 05 Aug 2020 23:45:04 GMT

@wq9nsc wrote:
Click the close dialog box when finished in that window. Otherwise it leaves the window open when it finishes converting and you end up with all of those windows.

Rodger

Exactly! And when you switch to a different image to edit, it hides that progress window from the main screen leaving the only evidence it is still open in the taskbar. Good catch.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

AndrewMarescha — Thu, 06 Aug 2020 16:17:17 GMT

DId that. It did not fix the problem.

Re: Digital Photo Professional 4 Save and Convert Multiplying Windows Issue

Ray-uk — Fri, 07 Aug 2020 10:08:34 GMT

Click on the "close dialog when finished" box and it does it for you.