problem connecting to EOS Utility 3.12

julesvaniperen — Tue, 28 Jul 2020 17:49:43 GMT

Hi.

I have trouble connecting my 5d mark iv over wifi to my computer with EOS utility.

after some research online i think the problem is that EOS utility directly opens the menu (see screenshot) and is skipping the connect / launch module / screen. Is there a way to solve this problem or to get to this connect screen via another way?

Via usb works fine.

I am usign EOS Utility 13.12.10 on MacOS 10.15.5 And a 5d mark iv with the latest firmware (with c-log)

Thanks a lot in advance

Re: problem connecting to EOS Utility 3.12

julesvaniperen — Thu, 30 Jul 2020 10:48:02 GMT

Found the solution myself:

Apperently I opend the 'EOS ultily 3' application, this goes to this menu directly.

If i open 'EOS utility' (without 2 or 3) I get to the connect screen.

topic problem connecting to EOS Utility 3.12 in Camera Software

problem connecting to EOS Utility 3.12

Re: problem connecting to EOS Utility 3.12