topic Re: Folders Unavailable in DPP in Camera Software

Folders Unavailable in DPP

Schroed — Wed, 05 May 2021 21:24:36 GMT

Just starting to use DPP for RAW conversion from R5 based on comments that it is better than Adobe apps. However, when I open DPP on my iMac, I can't access several folders, including Desktop. The folder names in the left column have a very small white circle with a down arrow in it. See attached screen shot.

This probably reflects some setting I have wrong, but I can't find any reference to this. Any suggestions?

Thanks.

Re: Folders Unavailable in DPP

Waddizzle — Wed, 05 May 2021 22:08:29 GMT

Ask Apple what it means. I don't think Canon makes Macs or their OS.

Re: Folders Unavailable in DPP

jrhoffman75 — Wed, 05 May 2021 23:31:21 GMT

Are those foldrs in iCloud and need to be downloaded?

Have you granted folder access to DPP in the Privacy section?

Re: Folders Unavailable in DPP

Schroed — Thu, 06 May 2021 00:50:36 GMT

Bingo! Thank you John. The privacy settings did the trick.

Re: Folders Unavailable in DPP

Waddizzle — Thu, 06 May 2021 12:08:38 GMT

@Schroed wrote:
Bingo! Thank you John. The privacy settings did the trick.

I suspect that you would be better off over the long run by creating a separate folder just for DPP images.

[EDIT] I would also restore the previous access level that denied DPP access to the private folder.