topic Re: EOSWebcamUtility Cannot get it to work in Camera Software

EOSWebcamUtility Cannot get it to work

torch621 — Mon, 06 Jul 2020 05:12:30 GMT

I've recently installed the EOS Webcam Utility and I cannot get it to work. When I go to try and use it in Skype, it doesn't even show up. I tried to run it on Discord, and the shutter just flips open and shut again and I can't see any video when I do a video test. I don't know what I'm doing wrong and I'm beginning to think it's useless.

Re: EOSWebcamUtility Cannot get it to work

shadowsports — Mon, 06 Jul 2020 14:11:06 GMT

Greetings,

Let's start with what camera model do you have?

Is it supported?

What OS are you using it with?

Believe it only works with the Desktop verson of Skype.. not the App.

Re: EOSWebcamUtility Cannot get it to work

torch621 — Mon, 06 Jul 2020 16:50:31 GMT

I have a Canon Rebel t7i and I'm using Windows 10.

Re: EOSWebcamUtility Cannot get it to work

Waddizzle — Mon, 06 Jul 2020 20:01:17 GMT

@torch621 wrote:
I have a Canon Rebel t7i and I'm using Windows 10.

There are instructions, tips, and recommendations throughout the two pinned posters at th top of the Software forum.

https://community.usa.canon.com/t5/Software/Now-Available-for-Mac-EOS-Webcam-Utility-Beta-Software-Share/td-p/307778

Refer to the instructions posted by the Moderator in the very first post in the thread.

Re: EOSWebcamUtility Cannot get it to work

torch621 — Mon, 06 Jul 2020 17:35:14 GMT

This appears to be for Mac though and I'm using windows.

Re: EOSWebcamUtility Cannot get it to work

Waddizzle — Mon, 06 Jul 2020 20:03:06 GMT

@torch621 wrote:
This appears to be for Mac though and I'm using windows.

The instructions are [arguably] identical. They should also be in the first post in [the Windows] thread. But, the [instructions] in the MAC thread are more recent.

Re: EOSWebcamUtility Cannot get it to work

torch621 — Mon, 06 Jul 2020 18:54:35 GMT

I got it to work finally. I had to use Skype in my browser but it works now.

Re: EOSWebcamUtility Cannot get it to work

Waddizzle — Mon, 06 Jul 2020 20:12:43 GMT

@torch621 wrote:
I got it to work finally. I had to use Skype in my browser but it works now.

Microsoft sold off the Skype brand a year ago. I believe CNET took it over because Microsoft was moving to MS Teams.

It seems the transactions were finally closed earlier this year. The Skype app from the Windows Store no longer works like it used to. There is a new app available from the new Skype web site. Some users are reporting that it works with the Beta.