topic Re: Difficulty uploading photos to Canon iMage Gateway in Camera Software

Difficulty uploading photos to Canon iMage Gateway

erinduvall04 — Sun, 09 Aug 2015 22:43:47 GMT

I've always been able to upload photos to my phone over wifi but starting today, it won't let me. Whenever I try to send photos to my Canon iMage Gateway App Library on my phone, it says 'Notification: Set Date/Time' and doesn't let me upload them. The date/time were correct so I thought maybe my battery needs to be recharged, but it still didn't work. What needs to be done to fix this? I have a PowerShot SX510 HS.

Re: Difficulty uploading photos to Canon iMage Gateway

Mykolas — Tue, 11 Aug 2015 13:34:17 GMT

Hi erinduvall04!

Thanks for posting.

The time that is set and the time zone may still be the cause. The time zone you have set in the camera must match your current location. Also, our system uses a 24 hour format, so please make sure the set time matches that. For example, if it is 4:00 PM, the time is really 16:00 instead of 4:00.