topic Re: EOS Utility Problems me too in Camera Software

Re: EOS Utility Problems me too

dvlmn823 — Mon, 05 Apr 2021 16:52:35 GMT

I have an EOS rebel sl1 and downloaded and updated the digital photo professional software to convert RAW images and the program does not erecognize the camera nor can i select it as the default program to open when i plug in my camera...Please help

Re: EOS Utility Problems me too

Waddizzle — Mon, 05 Apr 2021 17:45:22 GMT

@dvlmn823 wrote:
I have an EOS rebel sl1 and downloaded and updated the digital photo professional software to convert RAW images and the program does not erecognize the camera nor can i select it as the default program to open when i plug in my camera...Please help

Uninstall the Canon apps. Reinstall them. Do not adjust Windows to tell it what to do when it detects a camera.

Re: EOS Utility Problems me too

n2tu — Mon, 05 Apr 2021 17:52:01 GMT

Got it....thanks.....

Re: EOS Utility Problems me too

dvlmn823 — Tue, 06 Apr 2021 06:57:08 GMT

ok so uninstall and reinstall and when it pops up on what to do say take no action??

Re: EOS Utility Problems me too

jrhoffman75 — Tue, 06 Apr 2021 10:22:03 GMT

What operating system?

DPP is not really what you want for downloading images from camera to computer. If you don't have a card reader (which is the best way) then download and install EOS Utility from the Canon support site for the Canon 1D X Mark III. when you install EOS Utility it will install EOS Utiliy 2 which will work wih your camera.