topic Re: Canon Digital Solutions Disk in Camera Software

Canon Digital Solutions Disk

picturescue — Fri, 26 Dec 2014 17:06:53 GMT

I purchased me the T1i for Christmas and downloaded the software for it off canon's website. Well after the install it tells me:

Installation was stopped. Some of the programs may not work properly. Please try reinstalling the software.

Well I checked the installed programs and the EOS Utility works and Photostich works but

Digital Photo Professional is missing the dppdll.dll file and

Picture Style Editor is missing Ucs32P.dll file

Any ideas on how I can get these files installed?

I tried reinstalling but get the same error.

Thanks

Re: Canon Digital Solutions Disk

Jason — Fri, 26 Dec 2014 17:15:37 GMT

Hi!

To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.

Thanks and have a great day!

Re: Canon Digital Solutions Disk

picturescue — Fri, 26 Dec 2014 17:17:04 GMT

I have Windows 7 64-bit installed on my computer.

Re: Canon Digital Solutions Disk

cicopo — Fri, 26 Dec 2014 19:40:59 GMT

Do you need those programs?

DPP is for converting RAW (CR2 files) to jpg's but if you only intend to shoot jpg's you won't need that program

Picture Style editor again may not be of any use to you especially if this is your first non P & S camera. There's a learning curve to this program which I've never felt the need to learn. Learn how to use your camera and then decide on these.

Re: Canon Digital Solutions Disk

picturescue — Fri, 26 Dec 2014 19:52:13 GMT

I bought this camera for astrophotography. Most astrophotography is shot in RAW format and I have no other program that opens RAW images

Re: Canon Digital Solutions Disk

cicopo — Fri, 26 Dec 2014 20:58:45 GMT

In that case you need DPP for sure.

Re: Canon Digital Solutions Disk

jrhoffman75 — Fri, 26 Dec 2014 23:52:37 GMT

Do the programs show up in Control Panel Programs and Features? If so, try unintsalling. Maybe a Registry cleaner also?

Re: Canon Digital Solutions Disk

picturescue — Sat, 27 Dec 2014 00:33:09 GMT

I tried uninstalling it but it won't let me without that file. I'm leary about installing registry cleaners from the internet bc of the malware that comes with those programs.

I have all the Canon Digital Solutions installed on my laptop, it just won't let me install those files on my desktop. And I would like to have all this on my desktop cause it is more convenient

Re: Canon Digital Solutions Disk

picturescue — Sat, 27 Dec 2014 01:46:10 GMT

Forgive my ignorance but how do you read a private message in here?

Re: Canon Digital Solutions Disk

Shanna — Sat, 27 Dec 2014 01:55:56 GMT

Hi picturescue!

Thank you for your post!

For instructions on sending and receiving private messages as well as other message options, please visit the Community Forum FAQs section. For ease of access, you may also click the link below to directly access these instructions:

http://community.usa.canon.com/t5/help/faqpage/faq-category-id/pm#pm

We hope this helps you out!

Re: Canon Digital Solutions Disk

jrhoffman75 — Sat, 27 Dec 2014 02:04:15 GMT

Hi Shanna. It seems the envelope icon for reading private messages is not functioning.

Re: Canon Digital Solutions Disk

picturescue — Sat, 27 Dec 2014 02:07:54 GMT

I was about to say it wouldn't let me click on it

Re: Canon Digital Solutions Disk

RobertTheFat — Sat, 27 Dec 2014 02:18:48 GMT

I haven't tried to send private messages, but I wonder if the problem is with the way the site deals with the various versions of Internet Explorer. I haven't noticed it lately, but a few months ago there were things in this forum that wouldn't work correctly if you were running IE in compatibility mode and other things that wouldn't work correctly if you weren't. I found that I had to keep switching back and forth to make everything display as it was supposed to.

Re: Canon Digital Solutions Disk

Shanna — Sat, 27 Dec 2014 02:27:27 GMT

Hello RobertTheFat,

Thank you for your post!

We're currently working on the issue regarding the Private Message function being unresponsive. Thank you to you and the others who have reported it to us!

Re: Canon Digital Solutions Disk

Shanna — Tue, 30 Dec 2014 20:44:06 GMT

Hello RobertTheFat and other forums users/contributors,

We have resolved the private message button technical issue. The envelope button and private message options should now be available and ready to use. We apologize for any inconvenience this may have caused you all.

Thank you!