https://community.usa.canon.com/t5/Camera-Software/Using-multiple-cameras-with-ImageBrowser-EX/m-p/125083#M4518 <P>I just downloaded and installed ImageBrowser EX on a new MacBook Pro and it connects to my T3i just fine. &nbsp;However, I am unable to connect to my PowerShot 500 IS and keep getting a message that there is no camera connected to the computer. &nbsp;Using the PowerShot on an older MacBook is no problem.</P><P>How can I set up ImageBrowser to work with both of these cameras?</P> Thu, 13 Nov 2014 22:29:24 GMT jjhodges 2014-11-13T22:29:24Z https://community.usa.canon.com/t5/Camera-Software/Using-multiple-cameras-with-ImageBrowser-EX/m-p/125083#M4518 <P>I just downloaded and installed ImageBrowser EX on a new MacBook Pro and it connects to my T3i just fine. &nbsp;However, I am unable to connect to my PowerShot 500 IS and keep getting a message that there is no camera connected to the computer. &nbsp;Using the PowerShot on an older MacBook is no problem.</P><P>How can I set up ImageBrowser to work with both of these cameras?</P> Thu, 13 Nov 2014 22:29:24 GMT https://community.usa.canon.com/t5/Camera-Software/Using-multiple-cameras-with-ImageBrowser-EX/m-p/125083#M4518 jjhodges 2014-11-13T22:29:24Z https://community.usa.canon.com/t5/Camera-Software/Using-multiple-cameras-with-ImageBrowser-EX/m-p/125557#M4519 <P>Hi jjhodges!</P><P>&nbsp;</P><P>Thanks for posting.</P><P>&nbsp;</P><P>The program that is used to connect to the EOS Rebel T3i is different from the one that is used to connect to the PowerShot SX500 IS.&nbsp; What version of the Mac OS are you running?</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Mon, 17 Nov 2014 12:49:56 GMT https://community.usa.canon.com/t5/Camera-Software/Using-multiple-cameras-with-ImageBrowser-EX/m-p/125557#M4519 Mykolas 2014-11-17T12:49:56Z