topic Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit in Camera Software

Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

myoud — Fri, 08 Aug 2014 15:24:44 GMT

Image Browser just stopped working. I have completely uninstalled it and tried re-install both from download and from original disc but no joy. Just stops at 40%. Can you help please. I use Windows 7 64 bit. Have tried 32 and 64 download.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Mon, 17 Nov 2014 07:55:13 GMT

I have the same issue... it stopped suddenly working under Windows 7 64 bit, while it works perfectly under Windows 8.1 pro.
I un installed and re-installed several times. Same things. Its at version 1.5.0.6. It start loading, the percentage appears, at approx 80% "stopped working due to an error" and boom. I even updated my java. Same thing.
Says it must have MS Silvelright installed. I had it installed before. Updated to the last version (ver 5). All runs fine except Image BrowserEX. Thanks for any help.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

Tim — Wed, 19 Nov 2014 23:41:14 GMT

Hello dinub1,

It is recommend that you try to uninstall completely from your computer, empty the recycle bin, reboot and then attempt the installation again. You should download the complete utility from our web site, in the form of EOS Digital Solution Disk v. 29.1A. Other updates can be downloaded from the same location. If the issue persists, you may want to check the version of the OS you are using and see if everything is up to date.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Thu, 20 Nov 2014 02:34:03 GMT

Hello Tim,

It is with a EOS 6D and not with an EOS 650D. But that is not the issue. I tried everything. I uninstalled using Revo uninstaller which removes all the traces from registry and from the disc. Reinstalled and unistalled multiple time, even usint the Canon Image browser EX uninstall ultility. I also downloaded digital disk ver 29.1A (was the last one... mayebe just 29.1, without an A)). Mine which came with the camera is 27.0. I unistalled. Reinstalled using 29.1. Updated all utilities. to ver 29.1. Same thing it ends with an error while it loads around 80%. Now .. this is not an issue with resources or with processor speed. I am quite a geek with computers, and I cannot understand what is happening. Only this program. The rest works flawlessly. The OS is a Windows 7 home premium 64 bit SP1...it is up-to-date. I cannot understand what could have changed since the last time it ran fine. I am runnning multi OS on different discs. I am also periodically backing up all partitions and discs using Acronis software.

On Win 8.1 pro 64 bit it works perfectly.. but I still have most of my software installed under Windows 7.
Upon installation and within 2 months since, it worked perfectly. Suddenly it does not work anymore.
Note this program replaces the Canon Zoom Browser EX which still works correctly and under the same OS. I uninstalled the Zoom Browser EX program, hoping maybe there is a conflict. No help.
There is something. I don't know what that is. Thank you.

@Tim wrote:
Hello dinub1,

It is recommend that you try to uninstall completely from your computer, empty the recycle bin, reboot and then attempt the installation again. You should download the complete utility from our web site, in the form of EOS Digital Solution Disk v. 29.1A. Other updates can be downloaded from the same location. If the issue persists, you may want to check the version of the OS you are using and see if everything is up to date.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

RobertTheFat — Thu, 20 Nov 2014 04:01:28 GMT

@dinub1 wrote:
Hello Tim,

It is with a EOS 6D and not with an EOS 650D. But that is not the issue. I tried everything. I uninstalled using Revo uninstaller which removes all the traces from registry and from the disc. Reinstalled and unistalled multiple time, even usint the Canon Image browser EX uninstall ultility. I also downloaded digital disk ver 29.1A (was the last one... mayebe just 29.1, without an A)). Mine which came with the camera is 27.0. I unistalled. Reinstalled using 29.1. Updated all utilities. to ver 29.1. Same thing it ends with an error while it loads around 80%. Now .. this is not an issue with resources or with processor speed. I am quite a geek with computers, and I cannot understand what is happening. Only this program. The rest works flawlessly. The OS is a Windows 7 home premium 64 bit SP1...it is up-to-date. I cannot understand what could have changed since the last time it ran fine. I am runnning multi OS on different discs. I am also periodically backing up all partitions and discs using Acronis software.
On Win 8.1 pro 64 bit it works perfectly.. but I still have most of my software installed under Windows 7.
Upon installation and within 2 months since, it worked perfectly. Suddenly it does not work anymore.
Note this program replaces the Canon Zoom Browser EX which still works correctly and under the same OS. I uninstalled the Zoom Browser EX program, hoping maybe there is a conflict. No help.
There is something. I don't know what that is. Thank you.

@Tim wrote:
Hello dinub1,

It is recommend that you try to uninstall completely from your computer, empty the recycle bin, reboot and then attempt the installation again. You should download the complete utility from our web site, in the form of EOS Digital Solution Disk v. 29.1A. Other updates can be downloaded from the same location. If the issue persists, you may want to check the version of the OS you are using and see if everything is up to date.
I haven't used Imagebrowser, but I have tried to install it once or twice. IIRC, it failed because I didn't have a camera with me. Apparently it wants to know what camera it's installing for; and given that, it must be communicating with the camera somehow. Have you done anything to the camera since the last time the program installed and ran correctly? If, for example, you installed Magic Lantern or compromised the camera's firmware in some other manner, it could be a game changer. Can you try installing it with a different camera, just for a sanity check?

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Thu, 20 Nov 2014 04:55:58 GMT

@RobertTheFat wrote:
@dinub1 wrote:
Hello Tim,

It is with a EOS 6D and not with an EOS 650D. But that is not the issue. I tried everything. I uninstalled using Revo uninstaller which removes all the traces from registry and from the disc. Reinstalled and unistalled multiple time, even usint the Canon Image browser EX uninstall ultility. I also downloaded digital disk ver 29.1A (was the last one... mayebe just 29.1, without an A)). Mine which came with the camera is 27.0. I unistalled. Reinstalled using 29.1. Updated all utilities. to ver 29.1. Same thing it ends with an error while it loads around 80%. Now .. this is not an issue with resources or with processor speed. I am quite a geek with computers, and I cannot understand what is happening. Only this program. The rest works flawlessly. The OS is a Windows 7 home premium 64 bit SP1...it is up-to-date. I cannot understand what could have changed since the last time it ran fine. I am runnning multi OS on different discs. I am also periodically backing up all partitions and discs using Acronis software.
On Win 8.1 pro 64 bit it works perfectly.. but I still have most of my software installed under Windows 7.
Upon installation and within 2 months since, it worked perfectly. Suddenly it does not work anymore.
Note this program replaces the Canon Zoom Browser EX which still works correctly and under the same OS. I uninstalled the Zoom Browser EX program, hoping maybe there is a conflict. No help.
There is something. I don't know what that is. Thank you.

@Tim wrote:
Hello dinub1,

It is recommend that you try to uninstall completely from your computer, empty the recycle bin, reboot and then attempt the installation again. You should download the complete utility from our web site, in the form of EOS Digital Solution Disk v. 29.1A. Other updates can be downloaded from the same location. If the issue persists, you may want to check the version of the OS you are using and see if everything is up to date.
I haven't used Imagebrowser, but I have tried to install it once or twice. IIRC, it failed because I didn't have a camera with me. Apparently it wants to know what camera it's installing for; and given that, it must be communicating with the camera somehow. Have you done anything to the camera since the last time the program installed and ran correctly? If, for example, you installed Magic Lantern or compromised the camera's firmware in some other manner, it could be a game changer. Can you try installing it with a different camera, just for a sanity check?

No Tim or Robert.. here is what it does. When you download the software package from Canon, if you don't have the camera connected to the PC.. all it does it asks you for the camera body serial number. Once you provide it, and program finds it's valid, then it allows you to download the package and all is good... It is not camera dependent.. but it may be S/N dependent... without a camera connected or providing the correct serial number, Canon wont allow you to download the package...But I have the original disc coming with the camera... that is not it... Sorry... Thank you for your time anyway...

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Thu, 20 Nov 2014 04:58:55 GMT

I also have a Rebel 3Ti... so what? That camera uses Zoom Browser EX and not image Browser EX, which is a new software.
It does not work on Win 7 suddenly, though it works fine on Windows 8.1 Pro...
I never have such software problem so far with any Canon Utility. They are generally very reliable...

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

RobertTheFat — Thu, 20 Nov 2014 12:31:05 GMT

@dinub1 wrote:
I also have a Rebel 3Ti... so what? That camera uses Zoom Browser EX and not image Browser EX, which is a new software.
It does not work on Win 7 suddenly, though it works fine on Windows 8.1 Pro...
I never have such software problem so far with any Canon Utility. They are generally very reliable...

Now you've got me really confused. Are you saying that Zoombrowser exhibits the same behavior as Imagebrowser, i.e. runs under Windows 8.1 but not under Windows 7? That would certainly point to a recent Windows 7 update causing an incompatibility. But that whole scenario is strongly counterintuitive. I could swear that one reason users were herded onto the Imagebrowser bandwagon was that Zoombrowser wasn't compatible with Windows 8.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Fri, 21 Nov 2014 16:19:45 GMT

Robert, no. I refered to image browser Ex only. Zoom browser ex was installed on Win 7 only. Win 8.1 pro was a new OS.. So only the recent package, the one that came with EOS 6D disk was installed on Win 8.1 pro. This package does not contain the zoom browser, but the image browser Ex. So it runs ok. I am using Canon cameras for years.. 1st it was an EoS 10D, then a 50D, then the Rebel 3ti and lastly the 6D. I kept updating the software packages as new updates and disk became available. Under win 7, zoom browser ex was initially installed. And it worked for years. When the image browser ex became available, it ran in parallel with zoombrowser Ex. Under win 7. No conflict no prob. Win 8.1 runs without the zoombrowser ex. Just image browser ex. Now when problem started, and image browser ex no longer worked, i said.. maybe there is a conflict with the older zoom browser ex.. let's uninstall it. I did, but problem persists. It could be as you said, a MS win 7 update which could have screwed up the image browser ex. But to figure out which one caused that.. its a hard task. Nonetheless, I like the image browser ex interference better, its nicer than the Zoom browser ex. But now when image browser Ex stopped working under win 7, all I can do is uninstall the image browser Ex, and reinstall the oldwr Zoom browser.
A lot of work for nothing.

I believe Canon needs to collaborate with MS and figure out which MS update recently caused the incompatibility with Image browser EX (if there is one). This is very recent. Maybe 1-2 weeks or so. It worked flawlessly earlier.

Re: Image Browser Ex stopped working. EOS 6D. Under Windows 7 64bit

dinub1 — Fri, 21 Nov 2014 16:19:20 GMT

OK.. so.. I re-cecheked and I still have Zoom Browser EX under Win 8.1 pro 64 bit... running concurrently with Image Browser EX and there is no problem.

I took my time and uninstalled All Canon utilities under Windows 7 using Revo Uninstaller. One after the other. Cleaning every registry trace and folder on SSD (unistall program analyzes and does it quite easily). I also emptied the recycle bin. Rebooted.
Carefully re-installed all programs found on instl pck 29.2A (the last on Canon website). With camera connected to the PC. Rebooted again.
Also unistalled a few of the last Win 7 updates. Unfortunately, the Image Browser ver 1.5.0.6 crashes again, as before, with an error and no error text or type is indicated. I conclude, it must be a MS Update thing, and not the Canon application (if the same program succesfully runs under Win 8.1 Pro). I raise my hands... This forces me to use Win 8.1 more...

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

gmarco — Tue, 21 Apr 2015 10:45:59 GMT

This post is in reply to TIM (product Expert) but involves many contributors in this forum, as myoud, dinub 1, RobertTheFact, pbkessler, lernst10, ICUTWO, Mike.
I was a happy user of ZoomBrowser EX, mainly for small home movies editing; particularly its subtask MovieEdit Task functions, limited but essential, allow to edit, cut, combine multiple movies, add text and transitions quickly and easily.
The real limitation is by supported movies (ASF-AVI-MOV) while the evolution of cameras has led to the widespread presence of other video formats (eg file.MP4).
Hoping to update the SW, I installed ImageBrowser EX who officially replaced the other.
Result: jumping from the frying pan into the fire .... ImageBrowser seems to be the worst SW I can imagine!
After many adventures to be able to execute and prove it (stopped working due to an error), I found the too many deficiencies that I list here in the hope that the developers make the necessary, due, work and arrange necessary implementations.
Before all, I have to say I am working in Windows 8.1 x64 and both old ZoomBrowther EX that new ImageBrowther EX live together without any problem.

About ImageBrowther EX:

1) despite having installed and upgraded last level (1.5.2.8), at each launch of the program, I am requested to connect the device and update the SW, unnecessarily (only, this does not happen in the absence of internet connection).

2) disappointing implementation of supported movies (AVI-MOV-MP4), and here we highlight the worst bug lamented by many users: if the folder where the files are searched contains different and not supported formats the pgm commits 'suicide' ("stopped working due to an error") without any warning!
This is an absurd mode and a unique case in the world of SW. The same MovieEdit Task in ZoomBrowser simply and correctly ignores the presence or displays a warning ('not valid or not supported, will not be added to the storyboard', highlighting the interested filename).
Some codecs that are not supported (personally I verified) and cause the cancellation are:
MOV Motion JPEG Video (jpeg) and this is the format saved by ZoomBrowser
AVI Motion JPEG Video (mjpg)
AVI H264 - MPEG-4 AVC (part 10) (H264)

3) another serious limitation is the lack of output formats: ZoomBrowther creates MOV and AVI also, but ImageBrowther MOV only.
Both ZoomBrowther that ImageBrowther use MovieEdit Task for editing movies and creating output, but ...
- a movie edited with ZoomBrowser and there saved by selecting "automatic selection" (I have many) creates an AVI output file codec Motion JPEG video (MJPG) that, if present in the selected folder, cause the ImageBrowser self-canceling.
This means that all previous video processed and saved with ZoomBrowser can not be reused as input.
- ImageBrowser does not support the output AVI format (the only one most commonly shared), we can only get MOV outputs!
Moreover, while having as input a video with resolution 1920x1080, selecting "automatic selection", the output is saved with a reduced resolution of 1280x720 !

4) a further anomaly is the absence of a traditional window for selecting the folder in which to explore the input files; you must click on the icon at the top-right (gear symbol) and then delete/add preferred folders.

Anyone who wants to make observations and/or comments are welcome.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Tue, 21 Apr 2015 14:12:16 GMT

Hi,

Thank you for the post. So it crashes under Windows 7 64 because it sees different file formats and unsuported? I am not sure that is the case.

But the main question hasn't been anwered. Why does it crash only under Windows 7.. Under windows 8.1 (I have as well), it works very well, and also with Zoom Browser EX. I have mixed video with jpg files under Win 8.1 and it does not crash. This does not seem reasonable.

I beleive, in my case, it happened after a certain Windows 7 update, but I couldnt identify which one it is. I am not going to reinstall Windows 7 and all applications...

Therefore there is so far no solution to why Image Browser EX crashes under Windows 7.... BTW last update of the program did not fix it either....

I actually love the Image Browser EX interface... to me is more catching the eye than Zoom Browser EX... so in lack of any solution, I am using zoon Browser EX to download pics and videos under Windows 7 and Image Browser EX under Win 8.1.

I would also like to mention that I do not use the video editing capabilities of the programs. Just images. Whn I need to correct images I use mainly Adobe Photoshop, though occasional image corrections can be handled quite well, under Zoom Browswer EX.
Thanks.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

gmarco — Wed, 22 Apr 2015 10:48:14 GMT

Hi dinub1

the matter is not editing and/or mixing pictures and video files in the same folder.

The problem ("stopped working due to an error") and consequent crash takes place at the beginning while ImageB is looking at the files in the folders stored as preferred: if there it finds unsupported ones it drastically stops working.

The same thing happens when ImageB is well working and I add an unsupported file into one of the "preferred" folders.

Have you something unsupported in your folders? I have not yet experienced with pictures but I see that ImageB supports jpg, tif, cr2 and crw only.

This is what appears on my screen:

The translation is: "Research in progress ...
ImageB has stopped working
Windows: it is a problem that prevents proper operation of the program.
.... the program will be closed ..."

Thanks, let we know.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Wed, 22 Apr 2015 13:16:48 GMT

Hi Gmarco,

Thank you for your input. But the problem still remains... why does it only crash under Windows 7 and not under Windows 8.1, when program looks at the same folders?

Let me explain... Due to a house robbery I have lost my Canon EOS 50D body... I remained with a Rebel T3i and then bought a new EOS 6D. The image Browser EX only came with the EOS 6D software disc. I like its user interface. It's nicer than the Zoom Browser EX (in my view).

The Zoom Browser EX program also uses to have some slight hesitation moments at the initialization... screen would
appear to freeze, but then after a while all was OK. It never crashed. I attributed it to many pic folders I have on the disc.

The Image browser EX initially installed and ran correctly on both Windows 7 and Windows 8.1. I am running multiple OS's on the same machine, each OS is installed on a discrete HDD (SSD actually) Image Browser EX looks at the same folders during initialisation (under both OS's).

The crash happens as you mentioned, during the initialization (when program supposedly looks for the pre defined folders).
I see the initialisation running, with percentages... around say 80% program crashes (with an unknown error) and only under windows 7 and not under Windows 8.1. Nothing has changed related to file format since the beginning, when the program ran correctly, and after program started to crash. The files I am using are either created with the Canon DSLRs they are generally jpgs, CR2 and mov's as for video files, and some created with smartphone (either jpgs or I have to check the video format ). I do not use any other file formats. I may have some old tiffs from an older scanner. And nothing else. And because these file formats are mostly created using Canon DSLRs, I dont understand where the file format incompatibility may arise.

Now as I stated earlier, out of the blue, the image Browser EX stopped working and under Windows 7 only. While nothing has changed in folders in respect to files format. I am not editing pics or video with any of Canon image utilities. Videos I am not editing at all, and for images, I mostly use Adobe Photoshop.

So I dont think it is file format incompatibility... but if it is... I think there is a solution. Which is the following:
If program works or initialises using pre defined folders (and that is true), in my knowledge, Windows works with so called ini files, or the registry data, which tells the program what parameters to load initially. In this instance, what folders to look at, during initialization. Asuming your assumption is correct, then if one can reset to a default folder or none at all, then program would not crash during initialisation. Then define the folder search, after the program already initialized and loaded. I may need to examine the Image browser EX program folder and see if it contains an ini file. Then look into it and try to edit it.

But still.. why only under Windows 7 (crashing) and not under Windows 8 or 8.1? While program looks at the same folders, and same file types... that is the big question. My assumption is, it happened after a certain Windows 7 update.. it may have something to do with the Windows update files, but I am unable to de termine which one it is...

It is not good, but I can always use Windows 8.1 and then there, there is no problem.

Thank you again.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

gmarco — Wed, 22 Apr 2015 15:11:08 GMT

Hi, really your problem is particular but I still believe that it is connected to some incompatibility, and from certain assumptions and premises, I try to give you some advice.
1-folders programs in the two OS (w 7 and 8.1) are certainly different

2-you can not see which folders are registered as "favorite" (those ImageB automatically scans on startup), so you do not know what they are.

3-probably you have to delete its database, then, having ImageB closed ...

4-try to delete it executing C:\Programmi(x86)\Canon\ImageBrowser EX\IBX_DBCleaner.exe (see FAQ on Canon site).

5- or try to delete the entire folder ImageBrowser EX from C:\Users\'username'\AppData\Roaming\CANON INC (lately suggested by e-mail from Italy-Canon Services & Support).

6-restarting now ImageB you should be able to look at "preferred folder" (gear symbol icon at the top-right) and then delete/add your preferred folders.

Confirming all abnormalities of the program, as outlined in my first post, this was my initial problem, then lately solved following item 5-6).

Let me know.

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Wed, 22 Apr 2015 16:34:02 GMT

Gmarco,

Aha.... Thank you. You provided here some very valuable information. Let me try it, test it, and I will let you know.

I did not know how to clean the data base, but you may have some more valuable information than me, from Canon.

Anyway this is very strange... usually Canon software applications (so far) were bug free and very reliable... but you know... as programs become more complex and more potent, under Windows, the lines of code become large... and so the bugs...

Molto grazie Siniore!! 🙂

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

dinub1 — Wed, 22 Apr 2015 17:05:00 GMT

I am sorry but none of the last instructions seem to work. The data base is being deleted, but program refuses to initialize and start... I competely deleted (with Revo Uninstaller) it and now downloading again last version...

Strange... that may indicate that database is not the issue... I also looked into the registry settings for Image Browser EX... there is nothing there....

Re: Image Browser Ex stopped working. Eos 650D. Tried uninstall and re-install Windows 7 64bit

gmarco — Wed, 22 Apr 2015 20:05:37 GMT

Sorry, I don't know what else to say, but ...

what I have not yet understood is exactly when you get the error.

I confirm that previous item 5 resolved my initial problems.

I have retried from the beginning and, after physical deleting the mentioned folder, restarting ImageB, searching ..., I see

now, I click on "add" and get

where the 2 folders are those ones prestored in ImageB

here I delete them and add my folder (pictures and movies) and OK

After a regular searching the starting ImageB screen displays all what is in my folder.

Do you get all that above?

Finally, I have got a very good assistence to arise almost the ImageB starting asking by e-mail Canon support.

I can see that USA Canon too has an e-mail support:

http://usa.canon.com/cusa/consumer/form_display/sup_by_email

have you tried asking them?

Good luck!

PS: adding to "Preferred" try to add first only a dummy empty folder and look if ImageB crashes, if not add a little folder and loook, ....

Re: Image Browser EX stopped working under Win 7 and EOS 6D

dinub1 — Wed, 03 Jun 2015 22:59:18 GMT

So... a quick update... The Image Browser EX refused to work under Windows 7 Home premium I had. Regardless of what I tried to do, to fix the issue. Including erasing folders with the idx files... Nothing worked. But it worked fine under Windows 8.1 and Win 10 preview. But it was in a group of several few pregrams that crashed for no reason and did not work under my existing Win 7 OS.. But a few days ago I reinstalled the OS from scratch, and upgraded to Windows 7 Ultimate.. again, the 64 bit edition.... and reinstalled most of the programs and those that did not work or crashed earlier. Guess what? Image browser EX now works, and also the rest of the few other programs that did not work earlier.. I guess some sort of bug, or conflict... I may never find the reason why.... But now, it is working perfectly.. And with the same file types I had before... so this was not an issue of incompatible or unsupported file types.... but some other type of issue. FYI.
KIndly yours,

dinub1

Re: Image Browser EX stopped working under Win 7 and EOS 6D

gmarco — Thu, 04 Jun 2015 17:12:21 GMT

Hello, it's great that it works!

Because I still prefer to use ZoomBrowser detecting defects in ImageBrowser that carry below, can you tell me if you find yourself the same anomalies?
Thank you.

1) at each launch of the program, if I am internet connected, I am unnecessarily requested to connect the device and update the SW.

2) poor implementation of supported movies (AVI-MOV-MP4): if the folder where the files are searched contains different and not supported formats the pgm commits 'suicide' ("stopped working due to an error") without any other warning!
The same MovieEdit Task in ZoomBrowser simply and correctly ignores their presence or displays a warning ('not valid or not supported, will not be added to the storyboard', highlighting the interested filename).
Some codecs that are not supported (I verified it personally) and cause the cancellation are:
MOV Motion JPEG Video (jpeg)
AVI Motion JPEG Video (mjpg) and this is the AVI format saved by ZoomBrowser
AVI H264 - MPEG-4 AVC (part 10) (H264)

3) another serious limitation is the lack of output formats: ZoomBrowther creates MOV and AVI also, while ImageBrowther MOV only.
Both ZoomBrowther that ImageBrowther use MovieEdit Task for editing movies and creating output, but ...
- a movie edited with ZoomBrowser and there saved by selecting "automatic selection" (I have many) creates an AVI output file codec Motion JPEG video (MJPG) that, if present in the selected folder, cause the ImageBrowser self-canceling.
This means that all previous video processed and saved .AVI with ZoomBrowser can not be reused as input.
- ImageBrowser does not support the output AVI format (the only one most commonly shared), we can only get MOV outputs!
Moreover, while having as input a video with resolution 1920x1080, selecting "automatic selection", the output is saved with a reduced resolution of 1280x720 !

5) the only added value is the management of input files .MP4 (ZoomB does not recognize and ignores them).