topic Re: "Runtime Error in Zoombrowser EX in Camera Software

"Runtime Error in Zoombrowser EX

carolbarrington — Thu, 24 Jul 2014 20:59:16 GMT

I am using a current edition of Canon ZoomBrowser EX that was working perfectly until I took out the first CF card and inserted another. I then got a "Runtime Error" message, which extended to "Memory Card Utility has stopped working."

Message also included "C:\Program Files (x86)\Canon\ZoomBrowser EXMCU\MCU.EXE" in case that helps.

I reinstalled a ZB update, tried again, same results. Turned off the computer, and tried again some hours later -- same results.

Am using a PC, with Windows 7 64-bit professional. Card reader is a Lexar Multi-card 24-in-one Reader, high speed USB 2.0.

Does anyone have any idea what is going on with this and how I can fix it?

Re: "Runtime Error in Zoombrowser EX

ebiggs1 — Wed, 30 Jul 2014 16:42:11 GMT

First, I would completely uninstall Zoom Browser. You may need a clean-up utility to do this Reinstall it and try again.

Try a different port. You know simple little things to eliminate each component.

Another thing that you might try is a different computer to eliminate your computer as the problem. And I would try a new memory card as they can become corrupted.

Re: "Runtime Error in Zoombrowser EX

carolbarrington — Thu, 31 Jul 2014 18:50:43 GMT

Thanks. I'm currenly away from home with no download disk for ZBX. Perhaps I can get it online.

Strange: I tried again several days later, same card, but a little different clicking on the download options. All worked. Crazy.

I'll take your suggested steps -- thanks.