topic EOS Remote pairing issue with iPhone 5 in Camera Software

EOS Remote pairing issue with iPhone 5

mynameiserwin — Mon, 21 Jul 2014 07:51:17 GMT

I have an issue with pairing my camera to my iPhone.
I will describe in steps what I did and where it goes wrong:

1. I downloaded the EOS Remote app from the appstore

2. I enabled WiFi on my camera
3. I set-up a "WiFi-spot" with 'camera access point mode' (also tried through 'infrastructure mode')
4. I connected with my iPhone to the "WiFi-spot"

5. I opened the app (the app detects the camera automatically)

And there comes the issue:
6. When I tap the camera (or icon) to pair the camera and the phone the camera dissapears from the list and I lose connection with the "WiFi-spot" (then it reconnects back with my home WiFi) and when i return to my WiFi settings on the phone the "WiFi-spot" doesn't appear anymore.

To show what I mean with step 6: (in this video that step works, but not for me)
https://www.youtube.com/watch?v=DnPlzeXi80A
Step 6: 05:38

I have a new Canon 6D and I tested it on a iPhone 5 and a iPhone 5S both with iOS 7.1.2
I also downloaded the app on the iPad but there everything works perfect.

I hope someone encountered this issue before and have a solution!

ps. please release a full iPad app soon! 😄

Re: EOS Remote pairing issue with iPhone 5

leeheinrich — Thu, 07 Aug 2014 17:05:00 GMT

I am having the same problem with the 70D and iphone 5s. Has anyone found an answer?

Re: EOS Remote pairing issue with iPhone 5

Tim — Thu, 14 Aug 2014 21:36:51 GMT

Hello Leeheinrich,

When pairing an EOS 70D to your phone, do the two attempt to make a connection? Check to ensure that you are using the latest version of the software.

Re: EOS Remote pairing issue with iPhone 5

mynameiserwin — Fri, 15 Aug 2014 06:04:56 GMT

Dear Tim,
You are answering the second question but not mine and the main question of this topic, how can he accept the answer as solution then?

Re: EOS Remote pairing issue with iPhone 5

Stephen — Fri, 15 Aug 2014 12:27:22 GMT

Hi mynameiserwin!

Welcome to The Canon Forums, and thank you for posting!

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