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    <title>topic Re: No white balance information available in Camera Software</title>
    <link>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240291#M3679</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.usa.canon.com/t5/user/viewprofilepage/user-id/106153"&gt;@Echelon&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;What are the other settings except "As Shot"?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is the left side read correctly WB of the RAW file?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I am not sure if I fully understand your questions.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;A JPEG does not really have WB data. &amp;nbsp;The WB setting is baked into the image when it was adjusted, which is why I describe it “As Shot.” &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Your second question is where the disconnect begins. &amp;nbsp;The left side is not reading a RAW file EXIF data. &amp;nbsp;It is displaying the JPEG EXIF data. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Look at it this way. &amp;nbsp;A RAW file is the digital equivalent of a film negative. &amp;nbsp;It contains metadata that describes how it was created &amp;nbsp;Canon’s DPP software is effectively a digital darkroom. &amp;nbsp;A JPEG is the digital equivalent of a hard copy print of a photograph.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;DPP can read the RAW file, and produce an image that would be equivalent to what a virtual JPEG would look like. &amp;nbsp;You can use DPP to make changes to various settings, which alter the appearance of the virtual JPEG. &amp;nbsp;When you are satisfied with your adjustments, you use DPP to produce an actual JPEG file of the virtual JEPG that it has been displaying.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;A JEPG contains metadata that describes how it should be displayed, whether it is on a digital display, or printed on paper. &amp;nbsp;There is little difference between displaying on screen or on paper. &amp;nbsp;The computer code to produce one or the other is identical. &amp;nbsp;The only difference is that the programmer sends the instruction code to a display device, or a print device. &amp;nbsp;But, that is going off on a tangent.&lt;BR /&gt;&lt;BR /&gt;Your issue is that you are beginning with a JPEG, not a RAW file. &amp;nbsp;You are not able to make the extensive adjustments that you can with a RAW file. &amp;nbsp;Many JPEG files contain metadata that echoes what would have been in the RAW file that was used to create the JPEG, which is what you see on the right.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, JPEG files contains metadata that describes how it should be displayed, be it on a computer monitor or on paper. &amp;nbsp;In this sense, I am talking about all JPEG files, not just the ones created by photo software. &amp;nbsp;Windows MS Paint can create a JPEG file, which will only contain metadata that describes how it should be displayed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sun, 08 Apr 2018 12:39:47 GMT</pubDate>
    <dc:creator>Waddizzle</dc:creator>
    <dc:date>2018-04-08T12:39:47Z</dc:date>
    <item>
      <title>No white balance information available</title>
      <link>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240235#M3676</link>
      <description>&lt;P&gt;Hi.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have DPP 4.8.20.0&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Screenshot shows what I wrote in subject.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;IMG src="https://community.usa.canon.com/t5/image/serverpage/image-id/16068i727B25737B6A051E/image-size/original?v=1.0&amp;amp;px=-1" border="0" alt="canon.png" title="canon.png" /&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 07 Apr 2018 15:38:56 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240235#M3676</guid>
      <dc:creator>Echelon</dc:creator>
      <dc:date>2018-04-07T15:38:56Z</dc:date>
    </item>
    <item>
      <title>Re: No white balance information available</title>
      <link>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240253#M3677</link>
      <description>&lt;P&gt;Technically, both displays are correct because your image appears to have been a photo saved as JPEG in the camera. &amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;The right hand info display is showing you the camera settings used to create the image. &amp;nbsp;The left side is trying to indicate that a JPEG has no actual WB setting. &amp;nbsp;The only WB setting that applies to a JPEG is “As Shot”, which in your case is “Cloudy”.&lt;/P&gt;</description>
      <pubDate>Sat, 07 Apr 2018 20:24:59 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240253#M3677</guid>
      <dc:creator>Waddizzle</dc:creator>
      <dc:date>2018-04-07T20:24:59Z</dc:date>
    </item>
    <item>
      <title>Re: No white balance information available</title>
      <link>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240285#M3678</link>
      <description>&lt;P&gt;What are the other settings except "As Shot"?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is the left side read correctly WB of the RAW file?&lt;/P&gt;</description>
      <pubDate>Sun, 08 Apr 2018 08:08:25 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240285#M3678</guid>
      <dc:creator>Echelon</dc:creator>
      <dc:date>2018-04-08T08:08:25Z</dc:date>
    </item>
    <item>
      <title>Re: No white balance information available</title>
      <link>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240291#M3679</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.usa.canon.com/t5/user/viewprofilepage/user-id/106153"&gt;@Echelon&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;What are the other settings except "As Shot"?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is the left side read correctly WB of the RAW file?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I am not sure if I fully understand your questions.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;A JPEG does not really have WB data. &amp;nbsp;The WB setting is baked into the image when it was adjusted, which is why I describe it “As Shot.” &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Your second question is where the disconnect begins. &amp;nbsp;The left side is not reading a RAW file EXIF data. &amp;nbsp;It is displaying the JPEG EXIF data. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Look at it this way. &amp;nbsp;A RAW file is the digital equivalent of a film negative. &amp;nbsp;It contains metadata that describes how it was created &amp;nbsp;Canon’s DPP software is effectively a digital darkroom. &amp;nbsp;A JPEG is the digital equivalent of a hard copy print of a photograph.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;DPP can read the RAW file, and produce an image that would be equivalent to what a virtual JPEG would look like. &amp;nbsp;You can use DPP to make changes to various settings, which alter the appearance of the virtual JPEG. &amp;nbsp;When you are satisfied with your adjustments, you use DPP to produce an actual JPEG file of the virtual JEPG that it has been displaying.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;A JEPG contains metadata that describes how it should be displayed, whether it is on a digital display, or printed on paper. &amp;nbsp;There is little difference between displaying on screen or on paper. &amp;nbsp;The computer code to produce one or the other is identical. &amp;nbsp;The only difference is that the programmer sends the instruction code to a display device, or a print device. &amp;nbsp;But, that is going off on a tangent.&lt;BR /&gt;&lt;BR /&gt;Your issue is that you are beginning with a JPEG, not a RAW file. &amp;nbsp;You are not able to make the extensive adjustments that you can with a RAW file. &amp;nbsp;Many JPEG files contain metadata that echoes what would have been in the RAW file that was used to create the JPEG, which is what you see on the right.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, JPEG files contains metadata that describes how it should be displayed, be it on a computer monitor or on paper. &amp;nbsp;In this sense, I am talking about all JPEG files, not just the ones created by photo software. &amp;nbsp;Windows MS Paint can create a JPEG file, which will only contain metadata that describes how it should be displayed.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 08 Apr 2018 12:39:47 GMT</pubDate>
      <guid>https://community.usa.canon.com/t5/Camera-Software/No-white-balance-information-available/m-p/240291#M3679</guid>
      <dc:creator>Waddizzle</dc:creator>
      <dc:date>2018-04-08T12:39:47Z</dc:date>
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