topic Dpp4 in Camera Software

Dpp4

He15415 — Tue, 31 Oct 2017 16:34:08 GMT

Hi,

The stamp tool does not seem go be working correctly.

When I click on the box;( fix copy source position) the cross hairs do not remain fixed.

I have tried removing program and reloading it from the canon web site but still not working correctly.

Does anyone else have this issue.

Re: Dpp4

Stephen — Tue, 31 Oct 2017 16:51:37 GMT

Hi there!

Thanks for reaching out to Canon USA!

So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please call 1-800-OK-CANON (800-652-2666) to reach our friendly Technical Support Team by phone.

Thanks and have a great day!

Re: Dpp4

He15415 — Tue, 31 Oct 2017 17:25:16 GMT

I am using the 760D and windows10

Re: Dpp4

CHAPLAINMARK — Thu, 07 Dec 2017 23:12:31 GMT

I have found that after ticking the Fix Copy Position checkbox, the copy source will remain stationary when CLICKING to stamp, but when DRAGGING to stamp, the copy source will move with the cursor.

Hope this helps!!

Chaplain Mark