topic Canon Connect App and CR2 files in Camera Software

Canon Connect App and CR2 files

bannedbarney — Wed, 09 Aug 2017 22:48:40 GMT

I noticed before the July updates, we were able to import cr2 files on to the iphone and i could edit them how i would like and such. now after those updates, they get converted to JPEG, is it possible to stop that? or have an option whether you would want to convert it to jpeg when converting or keep it CR2 when importing through the phone.. thanks

Re: Canon Connect App and CR2 files

Richard — Thu, 10 Aug 2017 00:36:53 GMT

Hi Bannedbarney,

Thanks for posting.

To allow us to better assist you, please reply with the following information:

Which camera are you using?
Are you using an iOS or Android device?
1. Which version?

Re: Canon Connect App and CR2 files

bannedbarney — Thu, 10 Aug 2017 00:38:27 GMT

1) Canon Rebel T6i

2) iOS 10.3.1