topic Can't Download EOS Utility for Mac OSX Sierra in Camera Software

Can't Download EOS Utility for Mac OSX Sierra

solesolesole — Wed, 02 Aug 2017 12:29:08 GMT

Hello! I have a EOS 5D Mark II and using MAC OSX Sierra, buy I can't use EOS Utility.

If I use the solution disk, at the end of the installation process it says error code=9 but I can see EOS Utility is installed. But when I open it, it doesn't connect with the camera.

I've tried to download the update from Canon website, but after the disk is decompressed and mounted, I click on the file and it says "extracting files" but then nothing happens. Nothing at all.

What can I do?

Thanks for your help.

Re: Can't Download EOS Utility for Mac OSX Sierra

shanu0910 — Fri, 13 Oct 2017 19:54:31 GMT

Hi,

I also have the same problem. I have EOS 7D (First version) and running Mac OS High Sierra 10.13. When I open EOS utility-2 it opens and doesnt connect to camera but when I try to unplug and replug my camera it connects but immediately after that crashes. Today I tried downloading EOS utility from Canon link but after installation it gives error=9 and followed by error 10.

I hope someone can help.

THanks,

Shan

Re: Can't Download EOS Utility for Mac OSX Sierra

hejiayi5555 — Mon, 20 Nov 2017 20:31:53 GMT

I'm using Canaon 60D, a late 2009 Mac Pro and High Sierra,

can't open the EOS utility and also can't find the ner verson.

Re: Can't Download EOS Utility for Mac OSX Sierra

TCampbell — Wed, 22 Nov 2017 17:55:25 GMT

It's located here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/dslr/eos-60d?tab=drivers#Z7_MQH8HIC0L88RB0AMD0F1Q42K25

Grab the "sierra" version... you wont see it for "high sierra" yet.

I run High Sierra and EOS Utility 2.14.31 is working fine.

Re: Can't Download EOS Utility for Mac OSX Sierra

solesolesole — Sat, 25 Nov 2017 17:06:20 GMT

Thankk you! i will try with this one!