topic Re: Issue DDP4.6.10 installer in Camera Software

Issue DDP4.6.10 installer

jaw1947 — Sun, 18 Jun 2017 21:17:32 GMT

Downloaded DDPW4.6.10 installer .zip unzipped and loaded on Aspire vx5-591g 2.8gb Intel I-7 16 gb ram NVIDIA GEFORCE GTX 1050ti Can not get DDP TO RUN, Suggestions, known issues?

Re: Issue DDP4.6.10 installer

Waddizzle — Sun, 18 Jun 2017 21:08:34 GMT

@jaw1947 wrote:
Downloaded DDPW4.6.10 installer .zip unzipped and loaded on Aspire vx5-591g 2.8gb Intel I-7 16 b.b. ram NVIDIA GEFORCE GTX 1050ti Can not get DDP TO RUN, Suggestions, known issues?

Either I am not keeping up with the nomenclature, or you have a couple of undecipherable typos.

At any rate, are you running an Intel "core" CPU. What error message are you getting? We cannot see your screen.

Re: Issue DDP4.6.10 installer

jaw1947 — Sun, 18 Jun 2017 21:15:42 GMT

Thanks for responce, it is Intel cpu. No error mess. Click on DDP short cut and get hour glass for few seconds, then just desk top screen. DDP does not start. Sorry for confusion, put laptop system configuration in text.

Re: Issue DDP4.6.10 installer

RobertTheFat — Sun, 18 Jun 2017 21:24:11 GMT

@jaw1947 wrote:
Thanks for responce, it is Intel cpu. No error mess. Click on DDP short cut and get hour glass for few seconds, then just desk top screen. DDP does not start. Sorry for confusion, put laptop system configuration in text.

Anything relevant in the Windows error logs?

Re: Issue DDP4.6.10 installer

Waddizzle — Sun, 18 Jun 2017 21:47:37 GMT

@RobertTheFat wrote:
@jaw1947 wrote:
Thanks for responce, it is Intel cpu. No error mess. Click on DDP short cut and get hour glass for few seconds, then just desk top screen. DDP does not start. Sorry for confusion, put laptop system configuration in text.

Anything relevant in the Windows error logs?

The OP failed to answer one question that I posed. I suggest that they need to call Canon, instead of playing 20 questions.

Re: Issue DDP4.6.10 installer

jaw1947 — Mon, 19 Jun 2017 16:30:22 GMT

Unaware of what question was unanswered or there being a time limit for responce.