topic Re: eos utility not working on catalina os in Camera Software

eos utility not working on catalina os

lenablonsky — Tue, 09 Jun 2020 07:42:11 GMT

Hi there

I just downloaded the latest version of eos utility for my mac o/s but when I try pairing camera and computer the following messages comes up "AlertTitle FireWallAlertMsg"

Am totally lost on this and have searched for answers to no avail.

Your feedback MOST appreciated!

Thanks!

Re: eos utility not working on catalina os

shadowsports — Tue, 09 Jun 2020 14:08:01 GMT

Greetings,

It sounds like GateKeeper or the Firewall is blocking the EOS Utility from running.

Try allowing the application and see if this resolves the message.

If you are running 3rd party AV, You may need to create an exception (if applicable).

Re: eos utility not working on catalina os

lenablonsky — Tue, 09 Jun 2020 16:21:32 GMT

Thanks! I unlocked the firewall once to allow and it works fine now.

Re: eos utility not working on catalina os

shadowsports — Tue, 09 Jun 2020 23:35:10 GMT

Perfect! Thanks for your feedback.

Re: eos utility not working on catalina os

davidresau — Tue, 06 Oct 2020 01:38:19 GMT

Hello, I am running into a similar issue but the firewall was removed. I'm still getting the EOS Utility screen on Zoom, Hangouts, etc. and not seeing my video feed.

Downloaded the drivers and EOS Webcam Utility Software
Restarted the computer multiple times
Tried OBS
Tested CamTwitch
Downloaded CameraLive and it didn't work either
Used Activity to force quit the EOS Utility

My goal is to simply use my Canon EOS Rebel T6i as a Webcam and the cable I am using is the USB to micro USB cable, not the HDMI one. I also have MacOS Catalina.

Can anyone help guide me through this?

Thank you!