topic Re: EOS Utility 3 in Camera Software

EOS Utility 3

bpalansk — Sat, 06 Jun 2020 15:12:50 GMT

I have tried downloading the Canon EOS Utility 3 on my windows 10 PC. I have 1 and 2 downloaded. When the download is complete, the Readme3 file is there but bo shortcut to the utility. When I try to load it again, it says it is already loaded. When i go to the directory with the other 2 or search for the .exe file I do not find anything. I can however, uninstall the EOS Utility 3. After I do, the same thing happens again. I can only use the Download Pictures on 2 I used to be able to do remote shooting with it, I am hoping Utility 3 will fix that if I can ever get it loaded. I am using an EOS Rebel SL2... THANKS

Re: EOS Utility 3

Waddizzle — Sat, 06 Jun 2020 15:55:03 GMT

I do not know what you meant by "I have 1 and 2 downloaded."

I believe the SL2 only works with the EOS Utility 2.

Re: EOS Utility 3

bpalansk — Sat, 06 Jun 2020 19:23:43 GMT

I mean I have valid menu options for EOS Utility and EOS Utility 2 but no menu option to select EOS Utility 3 even though I allegedly downloaded it and there is an EOS Utility 3 ReadMe option...

Re: EOS Utility 3

shadowsports — Sat, 06 Jun 2020 22:28:46 GMT

@bpalansk wrote:
I mean I have valid menu options for EOS Utility and EOS Utility 2 but no menu option to select EOS Utility 3 even though I allegedly downloaded it and there is an EOS Utility 3 ReadMe option...

The "EOS Utility" is 3

EOS Utility 2 is 2

The SL2 appears to be supported by v3.12.10 (EOS Utility 3)

 EOS 800D, EOS Kiss X9 / EOS REBEL SL2 / EOS 200D,

If you right-click on the item in the start menu > select more > open file location, you'll see it points to EU3..

Re: EOS Utility 3

bpalansk — Sun, 07 Jun 2020 11:39:12 GMT

No, unfortunately it points to EOS Utility 2.exe which is file version 2.14.20.0. However, there appears to be a folder for EU3. At least I've found the .EXE file. I'll just create a shoirtcut to the Desktop. THANKS That will do it! Bruce

Re: EOS Utility 3

bpalansk — Sun, 07 Jun 2020 11:43:08 GMT

Actually, it points to the original EOS Utility.

Re: EOS Utility 3

Waddizzle — Sun, 07 Jun 2020 12:29:24 GMT

@bpalansk wrote:
No, unfortunately it points to EOS Utility 2.exe which is file version 2.14.20.0. However, there appears to be a folder for EU3. At least I've found the .EXE file. I'll just create a shoirtcut to the Desktop. THANKS That will do it! Bruce

For whatever reason, the installer does not create a Start Menu shortcut for EOS Utility 3. On most systems, the EOS Launcher Service wants to default to connecting to a LAN, which is odd because most users want to use USB. Close out of the LAN version EOS Utility.

While the camera is still connected, and turned on, start the EOS Utility version that is correct for your camera. Once you start the EOS Utility 2/3 while the camera is connected the first time, the EOS Launcher Service is able to get it figured out.

Re: EOS Utility 3

shadowsports — Sun, 07 Jun 2020 15:26:24 GMT

Yep. I was wrong.

Shortcut points to the EU in the system tray.

Which then choses the correct version > 2 or 3 for you. Thanks for correcting me guys.

Re: EOS Utility 3

bpalansk — Sun, 07 Jun 2020 22:49:51 GMT

THANKS! All systems go (for now 😉