Unable to connect EOS 5D Mark IV to phone, app requires login

DaveVer — Tue, 17 Jun 2025 13:00:52 GMT

I can no longer connect my 5DMIV to my galaxy s20 smartphone. I've tried clearing thr settings on the camera, and I have reinstalled the Canon connect software on my phone. I'm very discouraged.

I can no longer use my phone as a remote shutter. When I open the app on my phone, I'm always stuck on a login screen.

I appreciate any help!!

Re: 5d mark iv wifi connect app

FloridaDrafter — Mon, 16 Jun 2025 04:28:01 GMT

Hello, Dave, and welcome to the forum!

Do you get an error message when you try to log in? Have you recently updated any firmware or software?

Newton

topic Unable to connect EOS 5D Mark IV to phone, app requires login in Camera Software

Unable to connect EOS 5D Mark IV to phone, app requires login

Re: 5d mark iv wifi connect app