topic Re: EOS VR Utility - Stills - Why not RAW? in Camera Software

EOS VR Utility - Stills - Why not RAW?

dd_chroma — Sun, 15 Jun 2025 00:09:55 GMT

This is a feature request for EOS VR to support RAW stills.

Real Scenario: Working on a night photography project where I had to shoot RAW. Had the VR lens with me so thought I'd use it as well. Remembered to shoot RAW ST video now that I have a big enough card.

Thought I'd captured some VR stills. But in camera mode was already shooting RAW.

Open EOS VR Utility - but it can't detect RAW stills.

So I must remember to shoot RAW (or MP4) video but also remember that I can't shoot RAW stills.

From a user experience design point of view, having to switch contexts and realise that you can't shoot RAW for VR stills is challenging in a real world environment. You aren't thinking about downstream file formats.

I have some interesting night VR to shots to process but they now can't be processed because they are using the best quality image that I can produce.

The only thing I can think of now is to write a tool to convert the RAW to JPEG and add my own version of the metadata required.

However, EOS VR Utility should be doing this for me. I see no technical reason why RAW can be an input format for Stills.

Re: EOS VR Utility - Stills - Why not RAW?

John_Q — Mon, 16 Jun 2025 22:11:06 GMT

Hello dd_chroma,

We appreciate feedback on bug reports and changes customers would like us to make to our products. We have a team that documents and handles customer feedback. If you want to contact them directly, they can be reached by going to our website HERE and selecting Feedback in the top right corner of the site. We do take customer suggestions and feedback into consideration when we are updating our products and processes. We are not notified to future software, firmware, or hardware updates prior to them being officially announced by Canon.

You could also call phone support to have them create a case to escalate to our engineering team. If you would like to speak with a Canon representative, please contact our Technical Support Team at 1-800-652-2666, Monday through Friday between 9:00 am to 6:00 pm ET.

Re: EOS VR Utility - Stills - Why not RAW?

dd_chroma — Mon, 16 Jun 2025 22:19:51 GMT

Done - via feedback link. Thanks.

Also found the press release from Canon announcing Apple compatibility with the new Apple Projected Media Profile at the World Wide Developers' Conference 2025.

https://www.usa.canon.com/newsroom/2025/20250610-corporate